Job Information
Keurig Dr Pepper Logistics Specialist in Allentown, Pennsylvania
Logistics Customer Service Representative
Accountable for meeting customer expectations of the right product delivered on time. May support one or more distribution centers to fill internal and external customer orders or returns. Will identify issues related to available quantity and carrier scheduling to ensure the highest level of customer service possible.
Shift & Schedule:
This is a full time position on 1st shift Tuesday- Saturday 9:00am - 5:30pm. Flexibility to work overtime, weekends and holidays as schedule requires. Training will be Monday - Friday 8:00am - 4:30pm.
Responsibilities
Responsible for logistics scheduling using SAP, our warehouse manage system (EWM), and 3rd party scheduling software.
Works in conjunction with warehouse, shipping and receiving to insure that on-time delivery meets or exceeds customer expectations
Managing customer accounts: tracking and tracing shipments & and resolving any shipping issues
Order entry
Well organized and ability to work independently
Answering phones & email; ability to prioritize and manage multiple tasks at once
Other duties as assigned
99371
Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.