Job Information
Airframes Alaska, LLC Retail Sales Associate in Anchorage, Alaska
At Alaska Gear Company, we work hard to play hard! Building high quality aviation products and outdoor gear for adventure beyond roads and runways!
Our mission is together, we build a worldwide Alaska-based outdoor equipment company. Were a growing team of casual people who love aviation, outdoor activities and mostly Alaska! We strive to provide strong and safe products to bush pilots and outdoor enthusiasts who are pursuing adventure in the backcountry. Whether a bush pilot, hunter, researcher, or guide, we deliver solutions to ensure our customers have all the essentials to endure their outdoor adventure.
With locations in Palmer, Fairbanks, and Anchorage Alaska we continue to grow and are looking for qualified, hard working individuals to come be part of out team!
We are currently looking for a Retail Sales Associate to work out of our Anchorage location. With Alaska Gear Company, this position can expect to undertake the following duties.
Job Duties:
- Providing professional and positive service to all customers.
- Greet visitors in our retail showroom and assist them in finding the perfect product match for their outdoor adventures
- Be able to complete point of sale transactions and navigate electronic inventory/sales platforms
- Answer, evaluate, and prioritize incoming telephone calls providing general and detailed explanations/information in clear, easy to understand language to customers. You will also transfer calls to the appropriate department, if applicable.
- Be able to complete point of sale transactions and navigate electronic inventory/sales platforms
- Request transfers from other locations for stock/special order customer requests, reorder inventory when low.
- Organize back stock inventory and show room floor inventory.
- Handle customer escalations.
- Work with production staff for lead times on repairs and build times for custom projects or customer special order products.
- Quote custom repair jobs.
- Work with Marketing for store layout changes, new displays, and reorganize show room per season.
- Perform weekly inventory checks.
- Audit open orders and quotes weekly.
- Other duties as assigned.
Preferred Qualifications:
- High school diploma or equivalent
- Previous retail sales or customer service experience
- Exceptional active listening, communication, and leadership skills
- Positive and engaging personality
- Experience in aviation related parts and products preferred
- Ability to take direction well and follow through with little or no supervision
- Safety is important to us! Ability to follow the rules is essential!
Compensation and Benefits:
Rate of pay starting at $20.00/hr
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