Job Information
Transit Management of Central Maryland Operations Supervisor in Annapolis Junction, Maryland
We are seeking a dedicated, responsible, team-oriented, solutions driven Operations Supervisor to perform a variety of managerial and administrative work in the day and provide timely instructions/responses for operational information throughout the day. Key Responsibilities, including, but not limited to: Provides unifying direction and clear instructions regarding various issues throughout the day; audits service, routes, and road conditions, and recommends alternate routes to dispatch as appropriate. Serves as the Manager on Duty (MOD) for all other Operations Supervisors and Dispatchers on a rotating basis; supports the other MODs and fosters a cohesive and positive working environment for all Drivers and Dispatchers. Supervises a minimum of 10 drivers and dispatchers, including managing attendance, approving time off requests, assisting with personnel issues, and verifying schedules. Provides a variety of public transportation information to passengers, the public and other agencies; provides quality customer service and responds to public inquiries and requests in a courteous manner.