Job Information
Truist Cybersecurity Threat Senior Analyst - Quality Metrics in Atlanta, Georgia
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Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
The Cybersecurity Threat Senior Analyst (CFC Quality and Metrics Analyst) within the 24/7 Cyber Fusion Center (CFC) organization is responsible for reviewing Case Management System (CMS) data as part of the quality control and metrics program. The Senior Analyst will also serve as a connecting point between cyber teams for daily briefing calls and managers asking for methods of process improvement supported by metrics and data.
Senior Analysts must have general cybersecurity knowledge, familiarity with case management systems and good presentation skills. The Senior Analyst will be expected to host daily bridge calls, delivering feedback to CFC Management as requested. This requires good interpersonal skills, flexibility, and a desire to drive positive change. Senior Analysts must have problem management skills in both structured and unstructured situations. The candidate should be expected to understand technical discussions and translate that language to a less technical audience. The candidate will develop, interpret, and present data driven metrics in support of this program. The candidate will review case data, on a daily basis, to ensure proper case administration and documentation by analysts and automation.
This role is based in downtown Atlanta, GA with Zebulon, NC as an acceptable alternate site.
The role is M-F, 1st shift hours with some on-call responsibilities.
Essential Duties and Responsibilities
Participate in the development and implementation of KRI’s and KPI’s to support Cyber Fusion Center (CFC) operations and management.
Participate in the development and implementation of quality control processes to support Cyber Fusion Center operations and management.
Analyze case management system data for trends and metric data in support of CFC objectives.
Run Lessons Learned/After Action Reports exercises as a part of case and process review.
Run daily team meetings for the CFC and supporting teams, as well as additional strategy sessions as required.
Review investigations and processes for cyber threats identified through Truist’s security incident and incident management program.
Participate in the official review of playbooksused in response for investigation/incident triggers in support of 24/7 Cyber Fusion Center.
Interface with other teams in Information Security (e.g. network operations, cyber threat intel, vulnerability management) along with information and liability risk officers and technology management to help guide cyber security investigations and incidents.
Assist in ensuring all operations and maintenance activities are properly documented and updated as necessary.
The role is M-F,1st shift hours with some on-call responsibilities.
Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor’s degree in Computer Science or related field or equivalent education and related training
Five years of experience in Cybersecurity or related work
Broad knowledge of general IT with a focus area in two or more of the following areas: operating systems, networking, computer programing, web development or database administration
Demonstrated advanced knowledge of cyber security concepts with a focus area in two or more of the following: attack surface management, Security Operations Center (SOC) operations, Intrusion Detection/Intrusion Prevention Systems (IDS/IPS), Security Information and Event Management (SIEM) use, threats (including Advanced Persistent Threat (APT), insider), vulnerabilities, and exploits; incident response, investigations and remediation
Preferred Qualifications:
Bachelor’s degree in Information Technology or related field or equivalent training and experience.
Foundational knowledge of processes, procedures, and methods to research, analyze and disseminate threat intelligence information.
Foundational knowledge related to Key Performance Indicators (KPI’s), Key Risk Indicators (KRI’s) and the use of metrics as a tool of process improvement.
The ability to present information to large audiences as needed,as well as the ability to communicate at varying levels of responsibility, from analyst to executive.
Experience working in cloud environments
Industry certifications in cybersecurity
Security Operations Center (SOC) or Network Operations Center (NOC) experience
Other Job Requirements / Working Conditions
Sitting
Constantly (More than 50% of the time)
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Minimal and up to 10%
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site (https://benefits.truist.com/)
. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.
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