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ALDI Quality Assurance Supervisor in Batavia, Illinois

The best products at the lowest possible prices? That’s no small task. And to do it right we need a strong, dedicated Quality Assurance team. On it, you’ll make sure everything we do is on point, from products to packaging to infrastructure. Our guarantee is more important than ever, and that means you have a big opportunity to make a difference.

Position Type: Full-Time

Work Location: Batavia, IL (Temporary Location: Aurora, IL)

This role is eligible to participate in ALDI’s Hybrid Work Program, which allows remote work up to 2 days per week (i.e., work remotely up to 2 days per week; work in-office at least 3 days per week)

Duties and Responsibilities:

Must be able to perform duties with or without reasonable accommodation.

• Establishes, communicates and evaluates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results.

• Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance.

• Understands the overarching company strategy while communicating and modeling the core values of the organization to create a sense of teamwork and membership among employees.

• Consults with leadership on the development of their team's strategy.

• Proposes changes to improve the efficiency and effectiveness of the team’s process, strategy, and tactics; communicates approved changes to direct reports.

• Provides input to their direct leader on hiring for positions reporting to them.

• Informs management of major team milestones, developments, and concerns.

• Develops programs supporting continuous process improvement for supplier management, manufacturing quality, regulatory, and product safety.

• Leads and guides the work of direct reports, ensuring compliance with established policies and procedures.

• Develops Quality Assurance goals and leads collaboration with other teams and stakeholders to ensure effective implementation and compliance with quality, safety standards, and regulations.

• Manages multiple projects by anticipating challenges, troubleshooting problems, proposing solutions, managing quality, and ensuring deadline adherence.

• Ensures team strategies are aligned with department strategies.

• Ensures that all documentation in their area of responsibility is maintained, stored, and archived as required by law and ALDI standards.

• Documents any performance concerns, as well as completes annual and goal reviews for direct reports, motivating behavior change when necessary.

• Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary.

• Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business.

• Complies with ALDI privacy and security requirements and policies if job responsibilities include possible access to confidential and/or sensitive information.

• Other duties as assigned.

Job-specific Competencies:

Knowledge/Skills/Abilities

• Consistently demonstrates the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role.

• Gives attention to detail and follows instruction.

• Ability to develop rapport, trust, and open communication that enhances the growth and performance of direct reports.

• Conflict management skills.

• Problem-solving skills.

• Understands the history, strategy, organizational authority, interdependence of job duties, products, systems, and services of the company.

• Excellent verbal and written communication skills.

• Ability to prepare executive level recommendations and reports.

• Ability to quickly learn new systems and analytical tools.

• Ability to influence business decisions and provide fact-based recommendations.

• Ability to thrive in a fast-paced work environment, consistently meeting deadlines and remaining calm under pressure.

• Thinks critically and analytically.

• Ability to assess risk and issues providing proactive solutions.

• Ability to facilitate group involvement when conducting meetings.

Education and Experience:

• Bachelor's Degree in Food Science, Engineering, Physics, Microbiology, Chemistry or a related field required.

• A minimum of 4 years of progressive experience in Quality, Manufacturing, Retail Operations or Product Safety required.

• Or, a combination of education and experience providing equivalent knowledge.

Physical Requirements:

• Work may be performed in an office, remote office or a combination of both where a computer and office equipment may be used as needed to perform duties.

• Regularly required to sit, reach, grasp, stand and move from one area to another.

• Constantly and repeatedly use keyboard/mouse.

• Occasionally required to push, pull, bend, lift and move up to 25 lbs.

Travel:

• Domestic travel required.

• Up to 10%.

ALDI offers competitive wages and benefits, including:

  • 401(k) Plan

  • Company 401(k) Matching Contributions

  • Employee Assistance Program (EAP)

  • PerkSpot National Discount Program

In addition, eligible employees are offered:

  • Medical, Prescription, Dental & Vision Insurance

  • Generous Vacation Time & 7 Paid Holidays

  • Up to 6 Weeks Paid Parental Leave at 100% of pay

  • Up to 2 Weeks Paid Caregiver Leave at 100% of pay

  • Short and Long-Term Disability Insurance

  • Life, Dependent Life and AD&D Insurance

  • Voluntary Term Life Insurance

Click here to learn more about the benefits ALDI has to offer (https://careers.aldi.us/benefits)

ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

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