United Spinal Association Jobs

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview The Sr. Product Manager, Technical is a visionary, strategist, analyst, customer evangelist, respected leader of execution, and a professional relationship builder all rolled into one. They are the ultimate "jack-of-all-trades" leveraging deep customer empathy, strategic thinking, technical aptitude, data analysis, and leadership prowess. As a Senior Product Manager, Technical, in the Customer Identity & Access Management (CIAM) domain, you will be at the forefront of driving the technical strategy, roadmap, execution & delivery of initiatives to provide delightful and secure customer authentication and authorization capabilities to applications and services across T-Mobile Digital and Assisted channels. You will work closely with business, product and application teams across T-Mobile to, as well as with key stakeholders in Cybersecurity to understand the needs and opportunities that exist to improve the customer experience and security of T-Mobile customers' identity and access, in order to inform and manage the technology and delivery roadmap. You will partner closely technical teams across IT and Engineering to determine technical feasibility, align solutions with business objectives, and to lead the delivery of product enhancements to better serve our customers and to meet security and business goals. Key Responsibilities & Skills Product Vision & Planning Skills: Partners with business, stakeholders and leadership to understand current customer experience and identify areas of opportunity. Ongoingly liaisons with business and application teams to stay abreast of their roadmaps, as well as technology direction. Documents and communicates the product vision, strategy, technical capability roadmap, and provide updates to internal and external stakeholders, as needed. Ensures alignment on the prioritization of activities based on business and customer impact. Collaborates with Architecture and Dev teams to ensure technical debt and long-term technical investment is factored into roadmap. Drives platform adoption and customer satisfaction through continuous improvement and feature enhancements. Facilitates and communicates quarterly scope and delivery planning. Participates in and contributes significantly to key ceremonies: Program Increment (PI) Planning; System Demos; Inspect and Adapt sessions. Maintains current understanding of tech trends, competitor products, and customer feedback to identify impacts to existing roadmap and opportunities for improvement and innovation. Creates and maintains product documentation, including user flow, and use cases. Conducts analysis of quantitative and qualitative data to identify product opportunities or root cause of issues and determine the opportunity impact and size. Influences product feature set or technical improvements to improve customer experience. Surveys and anticipates industry trends and analyses for potential impacts or opportunities to the product. Able to communicate, influence, and sell ideas at VP level and below. Able to deliver product presentations. Product Execution & Delivery Skills: Attends project requirements sessions to understand platform impacts and opportunities. Works closely with IT & engineering teams to define technical specifications, ensure feasibility and to identify dependencies and optimum delivery strategies. features, user stories, use cases, and acceptance criteria to meet intende