Job Information
Commonwealth of Pennsylvania Energy Assistance Worker - Bucks CAO (Seasonal) in Bristol, Pennsylvania
Reference #: 4539640 THE POSITION Are you looking for seasonal employment that provides you with great pay and the opportunity to help Pennsylvanians stay warm? The Department of Human Services, Bucks County Assistance Office (CAO) is looking to bring Energy Assistance Workers aboard to help Pennsylvanians receive the benefits for which they qualify. Apply today and join our team in helping Pennsylvania citizens stay warm during the winter season. We look forward to speaking with you!
DESCRIPTION OF WORK Energy Assistance Workers process initial benefit applications as well as CRISIS applications for the Low-Income Home Energy Assistance Program (LIHEAP). This is a full-time, seasonal position that typically runs for 6 to 8 months during the fall and winter seasons to assist clients in the process of applying for heating assistance.
After receiving on the job training, your duties include interviewing clients, acting as a liaison with heating vendors, reviewing and completing applications received in order to recommend approval or disapproval of benefits. The majority of this job is completion work through data entry. Work assignments are limited in scope and performed under close supervision of an Income Maintenance Casework Supervisor who reviews work for completeness, accuracy, and adherence to the program regulations. You may perform other related duties as assigned.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
Full-time employment, 37.5-hours weekly Work hours are 8:30 AM to 5:00 PM, Monday to Friday, with 60-minute lunch. May change based on operational needs. This is a non-permanent full-time seasonal position with the LIHEAP program. Seasonal employment runs from approximately October to April but employment may begin as early as September and last until June. WORK CONDITIONS: Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language. Travel and overtime as needed. Salary:In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Please check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements:
Two years of experience in general office work which included interviewing the public; or Any equivalent combination of experience and training. Other Requirements:
You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. Hiring preference for this vacancy may be given to candidates who live within Bucks County. If no eligible candidates who live within Bucks County apply for this position, candidates who reside in other counties may be considered. You must be able to perform essential job functions. Legal Requirement:
A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information. Veterans:
Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov. How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, d tailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements will eliminate you from consideration for this position. Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.