United Spinal Association Jobs

Job Family: Research & Development

Req ID: 421138

We are Siemens!

Siemens EDA has a unique opportunity in its Electronic Board Systems organization. This is an innovative group focused on designing technologically advanced software solutions for the Electronic Design Automation market. These leading-edge products enable engineers to design printed circuit boards using advanced techniques not offered by any other company. This unique opportunity is on our one of our Agile teams dedicated to ensuring a positive customer experience with our software. Our Agile teams foster a culture that allows everyone to express their views, be a contributor, and improve professionally. Our Agile teams are expected to be self-sufficient and run without the classical management structure. So, if you enjoy working with technologically advanced software and being part of a team that collaborates and learns in a small team environment, consider joining our team.

Job Duties:

We are seeking a highly motivated and detail-oriented individual Software Quality Assurance Engineer to work as part of an Agile team responsible for ensuring the highest level of software quality and reliability to support our customers' success. You will collaborate closely with cross-functional teams to understand customer needs, identify potential issues, and drive solutions that enhance the overall customer experience. You will have frequent customer interaction to ensure the software qualification is aligned with customer environment and usage.

Key Responsibilities:

Quality Assurance Testing: Conduct comprehensive testing of software to ensure it meets quality standards and fulfills customer requirements.

Customer-Centric Testing: Working closely with your customer, develop test cases and scenarios that reflect their real-world customer usage, focusing on areas critical to the customer’s success.

User Experience Testing: Evaluate the user interface and experience to ensure intuitive and seamless interaction for customers.

Regression Testing: Perform regular regression testing to identify any new issues or regressions introduced during software updates or modifications.

Bug Tracking and Reporting: Document and track software defects, communicate issues effectively with Agile teams, and ensure timely resolution.

Customer Feedback Analysis: Analyze customer feedback and support tickets to identify recurring issues, trends, or areas for improvement.

Collaborative Problem Solving: Collaborate with customer support teams to troubleshoot and resolve issues impacting your customer’s success.

Documentation and Knowledge Sharing: Maintain comprehensive test documentation, including test plans, test cases, and test reports. Share knowledge and best practices with team members to enhance overall quality assurance processes.

Continuous Improvement: Proactively identify opportunities to improve software quality, testing processes, and customer satisfaction metrics.

Qualifications:

· Experience and knowledge of EDA design tools, PLM solutions, and PCB manufacturing.

· Bachelor's degree in Computer Science, Engineering, or a related field.

· Proven experience in software quality assurance, preferably in a customer-facing role.

· Strong understanding of software testing methodologies, tools, and best practices.

· Experience with test automation frameworks and scripting languages is a plus.

· Excellent analytical and problem-solving skills, with a keen attention to detail.

· Effective communication skills, with the ability to collaborate cross-functionally and communicate technical information to non-technical stakeholders.

· Customer-focused mindset with a passion for ensuring a positive customer experience.

· Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

What we offer

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We'd love to hear from you, so apply now on siemens.com!

We look forward to your application! Please use only our career platform, which you can access via "Apply now".

Come and learn more about Siemens Software: Mission / Vision and our software portfolio (https://www.sw.siemens.com/) - or visit our homepage (https://www.plm.automation.siemens.com/global/de/) .

We value equal opportunities and welcome applications from people with disabilities (https://new.siemens.com/de/de/unternehmen/jobs/arbeiten-bei-siemens/jobs-ohne-barrieren.html) . At Siemens, we believe people who’ve had real experiences dealing with being different will excel as leaders. Let's foster a culture of creativity and innovation. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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