Job Information
Cliff Castle Casino Table Games Dealer Trainee in Camp Verde, Arizona
This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6520030
Deal games in accordance with CCCH and department procedures. Manage game action and players bets, wins, losses, interaction to maintain accuracy and speed of gaming action, protect assets, and deliver exceptional Guest service.
ESSENTIAL DUTIES:
- Deal games in a manner to create a fun experience for Guests while adhering to all CCCH policies, procedures, and regulatory requirements.
- Ensure game protection, efficient game pace, payout accuracy and speed.
- Manage game speed and player interactions.
- Call supervisor for any game irregularities, questions, or decisions.
- Maintain a friendly, fun atmosphere by greeting and welcoming Guests to tables, interacting with Guests, using Guests names throughout interactions, and graciously expressing thanks for tips and toke bets.
- Tactfully handle stressful and difficult situations with Guests and other Team Members.
- Demonstrate knowledge of games and appropriate guidelines.
- Maintain an approachable and pleasant demeanor (eye contact, smile, greet) even when table is unoccupied.
- Maintain current knowledge of casino promotions and special events to share with Guests.
- Attend all meetings and training as required.
- Report any pertinent game information with incoming dealer.