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Cognizant Technology Solutions Desktop Support (Onsite) in Chappaqua, New York

Cognizant's Cloud, Infrastructure, and Security Services Practice (CIS) is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to own the business in a secure environment.

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

This Onsite position is open to any qualified applicant in the United States, with 50% travel between Chappaqua NY & Middletown, NY

Desktop Support

Job summary: Your role will involve analyzing solve and optimizing application detail edure detailed operations and outstanding user experience.

Job Duties:
  • Ensure users are supported with any computer or software system issues
  • Provide hands-on or remote assistance in computer setups, upgrades, software operation, and maintenance
  • Deliver general training and support to team members on relevant applications and hardware
  • Responds to client inquiries and record logs of rendered support
  • Collaborate with users and address problems with any technical (hardware or software) issues
  • Provides instructions or directly sets up hardware and assists with the installation of computer software and operating system updates
Qualifications:
  • At least one year of work experience and have in-depth knowledge of desktop hardware and software
  • Required skills: Desktop Support - Remote and Field Services
  • Nice to have: Proficient in computer operating systems such as Mac, Linux, and Windows
Salary and Other Compensation:

Applications will be accepted until 6/19/2024.

The annual salary for this position is between $54,000 - $72,000 depending on experience and other qualifications of the successful candidate.

This job is also eligible for Cognizant's discretionary annual incentive program and stock awards, based on performance and is subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this role, subject to applicable eligibility requirements:

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

#LI-DC1 #CB #Ind123

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Minimum Salary: 31200.00 Maximum Salary: 31200.00 Salary Unit: Yearly

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