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National Frozen Foods Corporation Quality Assurance Assistant Manager in Chehalis, Washington

Quality Assurance Assistant Manager

Position Description: This position directs and coordinates with the Quality Assurance Manager to ensure consistent quality production of all products in compliance with Company and customer standards and Federal/State regulations. Supervises Quality Control and Microbiological staff to evaluate and certify the quality of processed/packaged products. Assists, organizes and audits product quality and food safety programs throughout entire process. Oversees complete and accurate recordkeeping of all facets of the quality program. Monitors production methods, in-process product quality, product risk-management and product safety. Investigates and responds to customer complaints.

Annual Salary:  $72,000 - $83,000 depending on experience

Benefits: Permanent, fulltime position benefits include medical, dental, and vision on the first of the month following 30 days of employment.  Upon qualifying, eligible for paid vacation, 10 paid holidays, paid sick leave, jury duty, bereavement leave, 401k + matching, Life and Long-term Disability Insurance. Employee Assistance Program and paid sick leave are available from the start of employment.

Specific Job Tasks: Assists the Quality Assurance Manager with department functions, including, but not limited to:

  • Year-round packaging & seasonal processing facilities
  • Supplier verification
  • Vendor verification
  • Mock recalls and traceability
  • Product specifications
  • Development and execution of training
  • Hosting third party audits (customer, FDA, WSDA, BRC, Kosher, Halal, Organic, etc.)
  • Verification and control measures for Master Documentation
  • Customer complaints, customer requests to include appropriate response and response time based on each unique situation
  • Managing Food Safety & Quality Manual through HACCP principles, GMPs, SOPs, SSOPs, policies and pre-requisites
  • Manage product holds and releases by way of policies, NAV system and internal spreadsheets.
  • Make justified, sound decisions to include time the QA Manager may be absent
  • Timely and effective communication (verbal, written, digital)
  • Other duties as need for the department to thrive

Qualifications and Competencies:

  • HACCP certification or equivalent training records (required)
  • GMPs (required)
  • PCQI certification (have or can obtain)
  • Frozen Food production or processing: seasonal or year-round (a plus)
  • BRC (a plus)
  • Product Safety (a plus)
  • Knowledge of USDA grading standards (a huge plus)
  • Root cause analysis (a plus)
  • Corrective Action Reports (a plus)
  • Dynamic 365 Business Central (NAV) (a plus)

Skills and Abilities:

  • Ability to interpret written and verbal direction, and execute effectively
  • Strong communication skills (verbally & digitally)
  • Critical thinking skills
  • Decisive decision-making skills
  • Able to participate in challenging situations professionally
  • Be robustly open to learning and teaching
  • Be engaging
  • Possess a positive attitude
  • Able to adapt quickly to changes
  • Time management skills

To Apply

All interested parties need to submit a resume to the Human Resource Department at National Frozen Foods Corporation on 188 Sturdevant Road, Chehalis, Washington or via che.hr@nffc.com. For questions, please call (360)748-0015.

National Frozen Foods Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, ag

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