United Spinal Association Jobs

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Unified Communications Engineering team is looking for an enthusiastic Network Automation Engineer with a passion for building and optimizing secure, reliable, scalable, and robust systems. As part of this role, you will be working with the development and operations teams to administrate inventory management, fleet-wide audits, server security updates and certificate renewal. This role also will include exposure to implementing and integrating CI/CD processes. Additionally, this role will include operational control of data visualization, data as a service (DaaS), metrics as a service (MaaS) and sustaining accurate server back-up storage and retention. The role offers an exceptional learning opportunity allowing you to expand your skills and expertise working in a supportive environment alongside seasoned engineers while making meaningful contributions to our expanding Unified Communications business.

Job Description

Who we are:  

The Unified Communications Engineering organization at Comcast innovates, develops, delivers, and operates voice and unified communications products to our commercial customers . As a member of this team, you will be part of a high-performance engineering organization focused on providing the most reliable, secure, and high-quality experience at scale to our customers. Our teams achieve this outcome by continuously improving our products utilizing modern DevSecOps practices in an end-to-end approach. Our culture focuses on constant learning, embracing diversity , fostering inclusivity, empowering individuals , dynamic collaboration, and promoting open communications.  Comcast voice and unified communications products set the standard in a highly competitive marketplace, and it is through our technology driven approach that we achieve the best customer experience for our products.    

Job Responsibilities:

• Inventory management and scripting audits for OS config management .

• Scripting of audits of back-up storage and retaining a stable back up with the last 24 hours.

• Fleet wide certificate management and execution.

• Assist in design, deployment , and management of scalable fault tolerance of services and applications.

• Deploy updates to applications, services and systems as required and support integration when necessary.

• Troubleshoot issues related to DevOps, staging and production deployments, performance, and scalability.

• Install and manage container orchestration software and repositories.

• Stay current with industry trends and source new ways to improve our business.

• Creates and maintains documentation for the process and tools used by the team .

  Skillsets:

• Experience administrating Linux & Linux applications.

• Experience with operating system support (OS Installs/upgrades, package installs, server security)

• Experienced with s erver s ecurity b asics ( sshd , iptables/ firewalld , certificates, ciphers)

• Experienced in b asic networking concepts and protocols (NTP, DNS, DHCP, TCP/IP, VLANs, Firewall/ACL)

• Experience with ticketing and reporting tool (GitHub, Confluence)

• Experience with monitoring tools ( SNMP , Prometheus , Grafana, Kafka, ELK , etc . )

• Excellent troubleshooting skills (how to read logs, use packet capture, step through a p roblem)

• Excellent documentation and communication skills (trouble ticket updates, documenting fixes/changes)

• Technical expertise in deploying, managing, and operating scalable, highly available , and fault tolerant systems such as Redhat virtualization, Openstack , AWS, Azure, or Google Cloud Platform .  

• Experience with configuration management and automation tools like  tools like Ansible .

• Python/bash/scripting languages is a + but not required .

Core Responsibilities

• Drives issues through closure engaging all appropriate resources. Leads technical bridges and provides troubleshooting direction. Provides guidance and recommended solutions to complex technical issues.

• Acts as an advocate for Engineering Operations procedures, policies and processes. Ensures projects are fully integrated into the operations environment including lifecycle problem management from front line CARE through Engineering.

• Creates data and metric systems to track operational workflows; maintains records of results and feedback. Analyzes data and metrics, identifies problem areas and provides actionable insight to management.

• Provides input to Engineering and vendors on defects and required enhancements. Attains all relevant industry standard technical certifications.

• Performs complex and routine maintenance tests for designated areas of engineering. Identifies, isolates and escalates issues to appropriate personnel. Ensures that all maintenance is properly validated to minimize subscriber impact to (ideally) zero.

• Contributes to design considerations for new products or architectural changes to existing products. Assists with or leads efforts to build new application infrastructure, coordinating efforts across teams.

• Analyses problems in design, configuration, data flow and data state within a highly complex multi-product provisioning system.

• Serves as team lead on multiple projects, often spanning different engineering disciplines within the organization.

• Leads the integration of projects into operations including instrumentation, automation, standardization and methods/procedures.

• Does not have any direct supervisory responsibilities. May direct workflow and act as a technical lead.

• Consistent exercise of independent judgment and discretion in matters of significance.

• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.

• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

• Win as a team - make big things happen by working together and being open to new ideas.

• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

• Drive results and growth.

• Respect and promote inclusion & diversity.

• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years