Job Information
Allied Universal Shift Supervisor - Downtown Hotel in Chicago, Illinois
Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!
Shift Supervisor – Hotel Unarmed
At a glance:
Location: Downtown Hotel
Pay Rate: $20.00 / Hour
Schedule: Open Availability
Allied Universal® is seeking a Shift Supervisor – Unarmed to oversee security operations for a high-profile client. In this role, you’ll ensure the safety of personnel, property, and assets while leading a team of security professionals to maintain a secure environment.
What You’ll Do:
Supervise and provide direction to security personnel during assigned shifts
Conduct patrols, monitor activity, and enforce security policies and procedures
Ensure compliance with post orders, training requirements, and company policies
Maintain proper staffing, scheduling, and training for security officers
Act as the first point of contact for emergency situations and incident response
Prepare reports and document security-related incidents
What We’re Looking For:
High school diploma or equivalent required
Must have open availability to work various shifts as needed
Valid driver’s license required
At least three years of experience in security/military/ or law enforcement
Strong leadership, communication, and problem-solving skills
Proficiency with Microsoft Office applications is a plus
Experience in emergency management or FEMA certification is a bonus
Why Join Us?
✅ Comprehensive benefits: Medical, dental, vision, life insurance & more
✅ 401(k) enrollment with company match
✅ Paid vacation & holidays (subject to eligibility)
✅ Opportunities for career growth and leadership development
Be part of a team that values professionalism, integrity, and service excellence. Apply today and take the next step in your security career!
More Detail:
RESPONSIBILITIES:
Make emergency notifications as necessary pursuant to site Post Orders
Provide direction and instruction to subordinates regarding the performance of their duties
Cross-training officers to make them more versatile and run site efficiently
Make productivity and cost reduction recommendations to management
Make recommendations for physical security surveys and post orders
Make recommendations for positive and negative personnel actions for those under their direct supervision
Oversee staffing, scheduling and on-site training for security officer assigned to his/her shift.
Ensure that contract required training and screening elements for security personnel have been met
Maintain overtime to minimum or to a predefined level designated by Allied Universal®
Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift
Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)
QUALIFICATIONS:
High school diploma or equivalent
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Current and valid driver’s license
Must possess one or more of the following:
Associate’s degree of higher in any discipline
Service in the active-duty military, military reserves, or National Guard
Service in auxiliary police or police cadets
Minimum of one (1) year verifiable and successful security experiences
Minimum of two (2) years of verifiable work experience demonstrating the following:
Excellent customer service skills
Ability to maintain poise and self-control during emergency situations
Capability of understanding and applying written and verbal orders, and of composing reports
Effective oral and written communication skills; write informatively, clearly, and accurately
Planning and organizing skills
Proficiency with Microsoft Office Applications
Problem solving skills
Coaching, mentoring, motivating skills
Active listening skills
Encourage effective teamwork
Assess and evaluate situations effectively
Synthesize facts, concepts, principles
Identify critical issues quickly and accurately
Compile, sort, and interpret data
Research, investigate, compile information
Mediate conflict with tact, diplomacy
Setting and achieving goals
Attending to detail
PREFERRED QUALIFICATIONS:
Experience in Emergency Management Systems FEMA Incident Command Certification; ICO 100, 200, 300
Working knowledge of EMS protocols, Medical First Responder or Emergency Medical Technician
BENEFITS:
Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401(k)plan, subject to eligibility requirements
Seven holidays annually paid at time and a half, if worked
40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .
Job ID: 2025-1355393
Location: United States-Illinois-Chicago
Job Category: Security Supervisor