Job Information
East Bank Club Woman's Locker Room Receptionist in Chicago, Illinois
Do you have a passion for making people smile? Love providing outstanding customer service? Enjoy meeting new people? If so, we have an opportunity for you!
The Woman’s Locker Room Receptionist is responsible for greeting, supporting, and ensuring members' needs are addressed in a timely manner! This individual will be the first point of contact for members and is responsible for partnering with multiple departments to ensure members' concerns are handled in a timely manner.
Rate of Pay: $18.00 per hour. This is role is considered entry-level.
Schedule: Part-Time
Wednesday 2:30pm - 8pm
Thursday 11am - 7pm
Weekend availability
Job Responsibilities:
Responding to needs within the locker room and partnering with other departments to ensure they are addressed.
Assigning and assisting members with locker rentals and locker room amenities.
Assisting member with spa appointment bookings and checking out products.
Answering phones: responding to inquires and booking service appointments
Exhibit excellent customer service skills at all times
Complete job duties at times multitasking
Maintain a clean and organized work space for the reception associates
Handle difficult situations in a calm manner while remaining professional
Communicate effectively with team members and management
Requirements
Similar experience preferred
Great communication skills with the ability to handle difficult situations
Must be available to work various shifts & holidays (early mornings, late evenings and weekends)
Must be able to work well in a team setting
Great organizational and time management skills
The physical demands include, but are not limited to, standing, sitting, walking, lifting, carrying, reaching, handling, kneeling, crouching and bending.
Diversity, Inclusion, and Belonging Matters:
East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds.
East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.
Benefits
Time Off & Retirement:
Paid Time Off
401(k) with company match up to 3%
Value Sharing (Profit sharing)
Holiday Bonus
Health & Wellness:
EAP (Employee Assistance Program)
Pet Insurance through MetLife
Employee Perks:
Free workout privileges
Employee discounts in the Pro Shop, Spa & Salon services and in the Market
Parking and transit benefits (pre-tax deduction)
Access to Tickets at Work discounts