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The Fraud Control and Compliance Sr Manager is a senior management level position responsible for accomplishing results through the management of a team or department to drive fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team.The overall objective of this role is to manage fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology.

Responsibilities:

• Manage one or more teams and a component of the fraud loss portfolio

• Manage fraud losses and ensure the team supports the portfolio, and make decisions using a risk/reward and customer centric balance

• Monitor execution of operational objectives, authorization detection strategies and goals for the fraud area, and help mitigate fraud losses

• Evaluate subordinates' performance and make recommendations for pay increases, hiring, terminations and other personnel actions

• Provide evaluative judgment based on information analysis in complicated and unique situations

• Direct area supported and oversee the delivery of end results and budget management, and conduct resource planning activities

• Ensure essential procedures are followed and contribute to defining standards, and participate in change management initiatives

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 6-10 years of experience in a related role

• Basic knowledge of the industry required

• Proven success in a similar position

• Demonstrated ability to persuade and influence others

• Consistently demonstrates clear and concise written and verbal communication

• Demonstrated ability to remain unbiased in a diverse working environment

Education:

• Bachelor’s degree/University degree or equivalent experience

• Master’s degree preferred

Funciones más específicas

• Participar en las sesiones de Pre-screening / Office Hours para realizar la evaluación de riesgos de fraude y controles requeridos para las iniciativas presentadas por los Negocios o Funciones en estos foros. Acompañar al sponsor en el llenado del FIAT (Fraud Impact Assessment Tool), indicar los riesgos de fraude relacionados con la iniciativa asi como la estimación de posibles o actuales pérdidas de fraude asociadas y evaluar cumplimiento de dichas iniciativas con la Política de Fraude

• Realizar evaluaciones de riesgo de fraude end-to-end y emitir recomendación de controles en nuevos procesos o cambios a los mismos dentro del área o negocio bajo su responsabilidad

• Identificar posibles casos de fraude confirmado o posible fraude que deban ser escalados con las areas correspondientes de conformidad con los umbrales establecidos.

• Realizar la evaluación de los principios de Fraude contenidos en la Política Global de Fraudes (actuales o nuevos) y dar seguimiento y/o ejecutar o contribuir con los planes de acción comprometidos con el área o persona responsable.

• Supervisar la captura de pérdidas de fraude externo o interno en la herramientas con las áreas correspondientes para garantizar que sean precisas y tengan la clasificación de fraude adecuada asi como los riesgos y controles correctos asociados a dicho evento.

• Elaborar y proponer junto con el área correspondiente acciones de remediación para los reportes de investigación con fraude confirmado.

• Actuar como Subject Matter Expert de Fraude para el área de Negocio o Funcion dentro de su responsabilidad incluyendo asesoría en tendencias de fraudes, riesgos asociados, modus operandi, etc.

• Responsable de políticas asociadas a Prevención de fraudes, perdidas y otras.

Job Family Group:

Compliance and Control

Job Family:

Business Control

Time Type:

Full time

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.