Job Information
Coeur d'Alene Resort Beverage Server at the CdA Resort Convention Center in Coeur d' Alene, Idaho
Job Summary
We are looking for professional beverage servers who pride themselves on giving superb service and maintaining outstanding salesmanship. Previous experience in banquet catering beverage serving position preferred, beverage serving experience is required. please be able to serve with dexterity during high volume events while maintaining ordering accuracy, upsell ability, and onstage composure. Responsibilities include setup and breakdown of mobile service stations, including serving equipment, glassware and beverage products. Must be able to lift a minimum of 50 lbs. must be able to work 8-12 hours during some but not all events. Must be able to provide transportation to events at the resort and offsite locations.
Beverage Server responsibilities are:
Reading and adhering Banquet Event Order specifications
Setting up and breaking down all bar events based on specification
Alcohol and cash handling security procedures
Serving every guest accurately based on guest request
Communicating and connecting with customers
Delivering recommendations and honoring special requests when able
Thorough knowledge of menu and products available
Be self motivated during events to capture and increase all potential sales.
Ensuring professional appearance of personal grooming standards
Ensuring professional appearance of work station
Following identification procedure
Adhering to company guidelines
Adhering to state and federal alcohol consumption regulations
Beverage Server requirements are:
Relative volume Beverage Serving experience
Dexterity to keep pace with event volume
Financial ownership of alcohol and cash handling
Understanding a variety of classic beverages and trend requests
Outstanding customer service and salesmanship skills
Effective communication skills
Knowledge of company policies
Knowledge of alcohol policies
COMPENSATION & BENEFITS OPPORTUNITIES
Work Perks:
Employee meal program
FREE parking
Uniform provided - with in-house laundry
Medial, Dental, Vision & Life Insurance, Flexible Reimbursement Plan:
Full Time Employees are offered these benefits first of the month following 60 days of employment
Must maintain a minimum of 30 hours per week or more.
Variable hour team members could be eligible12 months after their date of hire, with supervisor approval, so long as they have averaged 30+ hours per week throughout their first year.
401K Plan:
Team members are eligible to participate at the age of 21 or greater and at the 1st of the month following 60 days of employment.
2% match with a 4% contribution from the team member.
PTO:
6 months gets 7 PTO days - 728 hours (average 28 hours per week)
1 year gets 10 PTO days - 1,456 hours (average 28 hours per week)
2-4 years gets 15 PTO days - 1,456 hours (average 28 hours per week)
5+ years gets 20 PTO days - 1,200 hours (average 23 hours per week)
Holiday Pay:
- Hourly team members who work on Thanksgiving and Christmas will be paid their wage at time and a half.
Employee Discounts:
- Team members enjoy 10-25% off at our beautiful Spa, 20% off at Hagadone Restaurants and Lounges (includes immediate family members and 2 friends), Free daily cruises (team member only, upon availability), discounted room rates, discounted golf rates and a 19% discount at Verizon Wireless, just to name a few!