Job Information
Hyatt Seasonal Events Server in COLORADO SPRINGS, Colorado
Description:
Cheyenne Mountain Resort,Destination by Hyattis seekingindividualswith unmatched service. Hyattcolleagueswork in an environment that demands exceptional performance yet reaps great rewards. Whetherit'scareer opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Our mission is to care for people so they can be their best!
Cheyenne Mountain Resortopened in 1985 and sits on25 acresof land. The4-StarFull Serviceproperty isnestled in the lush greens of Southern Colorado SpringsandoverseesImpressive mountainviews, along with exciting activities like golf, swimming, and tennis. Theseallow for the unique experience that you can only getat this resort.
Hourly Rate : $14.81 Service Charge
Position Overview: Events Servers are responsible for making the function space visually appealing and presenting the menu offering for the event. This may include linen and table setting, food station design, and beverage service. Other duties include general banquet preparation, room refreshes and maintaining a sanitary environment.
Job Duties & Responsibilities:
• Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers and fellow
employees.
• Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.
• Know how to read the Banquet Event Order (BEO) and be familiar with the menu of the assigned function.
• Served guests according to the hotel’s standards in a friendly, courteous, and professional manner.
• Respond to guest problems, complaints, and accidents. Communicate to management, if necessary.
• Set all tables according to hotel standards.
• Maintain the banquet storeroom in a neat and orderly manner, stocked with any and all appropriate supplies
necessary for food service functions.
• Clean-up banquet space after the completion of the function and ensure that all equipment and supplies are
stored and re-stocked properly.
• Prepare room according to BEO and the various meal functions.
• Follow all money handling procedures when serving the guest.
• Know and use “suggestive selling” techniques.
• Know the menu items for each function served and able to give accurate descriptions.
• Ensure overall guest satisfaction.
Qualifications:
A true desire to satisfy the needs of others in a fast paced environment
Previous Events/Banquet experience
Strong communication and interpersonal skills
Ability to work in a team orientated environment
Must have physical stamina to lift moderate amounts of weight
Must have an open/flexible schedule
Hyatt Benefits available with this position:
Growth Opportunities
Referral Bonus
Recognition & Rewards
Basic Life Insurance
Sick Days
Friends & FamilyRoom Rates
401(k) (Match: 1-3% = dollar/dollar, 4-5% = $.50/dollar after 1 year)
Employee Stock Purchase Plan(<25 discount)
ComplimentaryParking
ComplimentaryMealDuring Each Shift
Employee Assistance Program (EAP)
HyattPropertyRestaurant/Coffee Shop Discount
Hyatt is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is the intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
Colorado Residents: In any materials you submit , you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Primary Location: US-CO-Colorado Springs
Organization: Cheyenne Mountain Resort
Pay Basis: Hourly
Job Level: Seasonal
Job: Banquets
Req ID: COL004422
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.