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Job Information
Foundever Client Relationship Manager Apprentice in Colorado
Client Relationship Manager Apprentice
Req ID#: 386958
COCO
Job Description:
About Us
Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support the operational needs of our clients and deliver a seamless experience to customers in the moments that matter.
We are looking for a talented and committed Client Relationship Manager Apprentice to provide back-office solutions and advisory services. This role supports Senior Relationship Managers and handles tasks such as purchase order processing, order fulfillment, delivery coordination, inventory management, freight transportation, US Customs clearance, and sales broker management.
Job Summary
Primary Job Responsibilities
Manage client requests on all aspects of their account
Coordinate and manage order placement and fulfillment with all involved parties (suppliers, customers, clients, vendors)
Process orders through internal and external online systems
Coordinate freight with customers, clients, and logistics warehouses
Produce, verify and distribute customer sales invoices
Receive inbound goods and manage inventory supply through online systems
Produce weekly and monthly reports reconciling clients sales, inventory, and expenses
Ensure data integrity across multi-functional systems, including a real-time reporting platform
Maintain internal controls to safeguard corporate resources and property
Perform special projects, as the primarily responsible party and/or team member, as needed
Contribute to team effort by accomplishing related results as needed
Requirements:
Intermediate to advanced Excel skills preferred
2 - 3 yrs experience in a client relations or account management
C1 English Level
Solid oral and written communications skills, and high attention to detail
Strong problem solver driven to accomplish goals and able to work independently
Skills/Knowledge/Abilities
Education
Bachelors in Business
Experience Target
Specialized Certifications
Job Segment: Fulfillment, Relationship Manager, Apprentice, Supply, Manager, Operations, Customer Service, Entry Level, Management