Job Information
CSG International Senior Product Manager in Denver, Colorado
Hi, I'm Juhi Banerjee, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.
The Senior Product Manager will work with the Channels product management and engineering teams to manage and evolve our portfolio of customer experience products, including our payment kiosks, EBPP solution, and communication services (email, voice, and SMS/MMS). The Senior Product Manager will collaborate with internal teams, vendors, and clients to prioritize product features, guide engineering R&D activity, and support CSG sales and account management teams.
We are looking for a Senior Product Manager who will:
You will report to the Director of Product Management and will be developing and executing the roadmap, documenting requirements, working with R&D to plan, track, and deliver product features, and engaging with sales to advance opportunities. Responsible for documenting and managing a product roadmap and being able to clearly communicate value to internal stakeholders and clients. Work with third-party vendors and internal stakeholders to support the physical kiosk quote and build efforts, and our software-based communication services. Works with software engineering teams on new products and current product enhancements and evolves our customer experience solutions. Acts as a subject matter expert for products within the portfolio. Evangelizes products to internal teams and external clients, and answers questions related to the products.
Is this opportunity right for you? We are looking for candidates with:
Bachelor's degree in engineering/computer science or comparable technical discipline Proficiency in English in a business environment. 5-8 years of experience in product management functions Demonstrated experience documenting and prioritizing requirements. Strong project and program management experience Strong business analysis skills to assess challenges and propose solutions, subject to constraints. Strong written and verbal communication skills, including excellent presentation skills. Knowledge of digital engagement solutions (e.g., web applications) and communication technologies (inbound/outbound voice applications, SMS/MMS, email) is highly desirable.
Our Guiding Principles:
Impact
Always help and empower others, whether they're colleagues or customers. When our employees set their minds to something, great things happen.
Integrity
Do what's right for our customers and our people while being authentic. We treat everyone with trust and respect-that's just who we are.
Inspiration
Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.
CSGer Perks & Benefits: Work from Home, in-office, or hybrid. Employee Belonging Groups Healthcare: Dental, Medical, and Vision Paid Vacation, Volunteer, and Holiday Time Off And so much more! View More Benefits
If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.
Our Story
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use, and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.
By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on inte rity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.
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Position Pay Range:
This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience. $115,043.95-$184,071.59