Job Information
SHI Solutions Architect - Services Presales - Field Services in Des Moines, Iowa
Job Summary
We are looking for aSolutions Architect to design and implementdevice and equipmentdeployment strategies foron-siteservices and related solutions. This role involves serving as the technical lead, responsible for facilitating discovery sessions with customers to develop a comprehensive statement of work (SOW), outlining the scope and value offieldservices engagements for SHI customers. The ideal candidate will collaborate closely with clients to ensure thesuccessfuldelivery of tailored, high-impactfieldservicessolutions.
This position is a remote position with Home Office setup as determined by SHI management.
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
Responsibilities
include, but not limited to:
Presales Engagement
Collaborate with sales teams to understand client requirements, goals, andconstraints
Design and present tailored solutions, addressingthe customer’sbusiness and technical needs
Lead discovery sessions, technical workshops, and assessments to evaluate current environments
Function as a trusted advisor for clients, building strong relationships with stakeholders and decision-makers
Lead the development of SOWs, working closely with cross-functional teams to ensure alignment with client needs and business objectives
Solution Development
Create comprehensive technical proposals,deployment strategies, and cost estimatesfor
Workstation Deployments
Low-voltage cabling
Telephony
Server/Networking Infrastructure
Point-of-Sale Systems
Wireless Solutions
Digital Signage Solutions
Drive revenue growth within the professional services team by identifying new opportunities and optimizing service offerings
Collaboration and Knowledge Sharing
Partner with internal technical and delivery teams to ensure consistent solution development and smooth handoff of signed projects
Engage with SHI sales teams, including front line sellers and customer success managers, to ensure a unified approach to service delivery and client engagement
Contribute to practice development by identifying areas for growth and leading innovation initiative
Create and maintain practice standards and practices, ensuring the delivery of high-quality services
Qualifications
•Completed Bachelor’s, Technical degree or related work experience inField Servicesor a related field
•Minimum 5 years’ experience in structured cabling, end user device deployments, and site surveys
Required Skills
•Proven experience in a similar role, with a focus on services solutiondevelopmentand revenue growth in Professional Services
•Strong leadership skills and the ability to work effectively with cross-functional teams
•Excellentpresentation andcommunication skills, with the ability toarticulate technical solutions toengage stakeholders at all levels
•Ability to analyze customer requirements and design solutions that meet their business objectives and budget constraintswith a consultative approach.
•Experiencein developing SOWs and driving revenue growth in professionalservices.
•Proficiency in creating technical documentation, proposals, and architecture diagrams.
Certifications Required
PreferredCertifications: BICSI, CompTIA, CCNA, ITIL, PMP
Unique Requirements
Travel to internal meetings as needed, up to 10%
Additional Information
The estimated annual pay range for this position is $100,000 - $200,000 which includes a base salary and bonuses.
The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
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Job Locations US-Remote
Requisition ID 2025-19026
Approved Min (Total Target Comp) USD $100,000.00/Yr.
Approved Max (Total Target Comp) USD $200,000.00/Yr.
Compensation Structure Base Plus Bonus
Category Technical Presales/Post Sales