Job Information
State of Michigan SAM15 in Dimondale, Michigan
SAM15
Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/4554249)
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SAM15
Salary
$42.89 - $61.70 Hourly
Location
Dimondale, MI
Job Type
Permanent Full Time
Remote Employment
Flexible/Hybrid
Job Number
0801-24-21-198AM
Department
Technology, Management and Budget
Opening Date
06/24/2024
Closing Date
7/8/2024 11:59 PM Eastern
Bargaining Unit
NON-EXCLUSIVE REPRESENTED EMPLOYEE (NERE)
Description
Benefits
Questions
Job Description
The Department of Technology, Management and Budget (https://youtu.be/H_IrVnVjcoA) supports the business operations of state agencies through a variety of services, including building management and maintenance, information technology, centralized contracting and procurement, budget and financial management, space planning and leasing, construction management, motor vehicle fleet operations, and oversight of the state retirement systems. This position is with the Agency Services area of DTMB.
This position is in the Agency Support Division Section Manager overseeing Treasury wide Contact Centers, Treasury-wide Application IT Delivery, non-SAP vendor supported applications, and Client Support. This Agency Support section manager provide leadership and management oversight for all Treasury Contact Center technology, as well as Treasury wide applications such as FileNet, Tidal, Datacap, Open Text, MiLogin, Print to Web, SharePoint, and Website IT project delivery and support. The position would provide IT leadership and governance over non-SAP vendor supported application that may be hosted by State of Michigan or externally hosted by the vendor. This Agency Support section manager provides leadership and management oversight to the client support staff and client request intake management and timely delivery.
The Agency Services Development Section Manager ensures the first line supervisors handle administrative, supervisory, and planning functions, and managing daily operations.
The Agency Services Development Section Manager ‘s supervisory functions include employee evaluation, counseling, selection, provision of technical and policy guidance and training of all employees.
State Administrative Manger 15 - Position Description (https://MCSC.state.mi.us/AgencyPDFs/24-21-198 SAM 15 PD.pdf)
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of principles and techniques of management, supervision, communication, and organization. Ability to instruct, direct, evaluate employees and communicate with others, both verbally and in writing. Ability to maintain control of the environment in high pressure situations. Ability to work well with a diverse range of individuals.
• Excellent IT delivery management and communication skills
• Ability to recognize a need for escalations.
• Excellent organizational skills
• Motivator and a leader, leads by example.
• Reliable, honest, and direct
• Possess a sense of public service and its meaning and importance.
• Excellence in IT client service
• Knowledge of customer relationship management (CRM) software
• Excellent skills in assignment tracking and follow up.
• An ability to hold staff accountable through support and guidance.
• Embraces diversity and inclusion and understands the importance of what people bring to the table.
• Basic understanding of their IT budgeting process
• Ability to understands budget impacts of decision making.
DTMB is proud to be a Michigan Veteran’s Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer.
Required Education and Experience
Education
Possession of a bachelor's degree in any major.
Experience
Four years of professional experience, including two years equivalent to the experienced (P11) level or one year equivalent to the advanced (12) level.
Alternate Education and Experience
Education level typically acquired through completion of high school and two years of safety and regulatory or law enforcement experience at the 14 level; or, one year of safety and regulatory or law enforcement experience at the 15 level, may be substituted for the education and experience requirements.
Additional Requirements and Information
To be considered for this position you must:
Apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions on submitting your electronic application. Hard copy applications are not accepted.
Relevant experience and/or education referred to in the supplemental questions must be documented in the resume, transcript and/or application to allow for accurate screening.
Attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.
Attach a cover letter.
If applicable, attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts. Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature.
Failure to complete any of the above items may result in your application not being considered and screened out. See instructions for attaching files here: Instructions (http://www.michigan.gov/documents/mdcs/New_Online_Employment_Application_Guide_-_First_Time_User_446027_7.pdf) (Download PDF reader)
Your application for any position does not guarantee that you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.
The Office of Career Services (https://www.michigan.gov/mdcs/0,4614,7-147-6876---,00.html) offers current State Employees and interested applicants access to the job application process and a variety of career planning resources.
In accordance with federal law, all new employees must provide proof of eligibility to work in the United States within three business days of beginning employment. If selected for employment, you must be able to submit proof of your legal right to work in the United States.
View the job specification at:https://www.michigan.gov/-/media/Project/Websites/mdcs/JOBSPECS/S/StateAdministrativeManager.pdf
State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.
More details on benefits for our new hires are below:
Rewarding Work:State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state’s military and veterans; rebuild our state’s infrastructure; or support other state agencies through our fiscal, IT, and HR systems.
Insurance Benefits:The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees’ annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available atwww.mi.gov/employeebenefits.
Retirement Programs:The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state’s contributions fully vest after just 4 years. More information is available athttp://www.mi.gov/orsstatedc.
Vacation and Sick Leave:Eligible full-time employees receive between15 and 35 personal daysand13 sick daysper year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.
Paid Parental Leave:Eligible employees can take12 weeks of paid leaveimmediately after a birth or adoption to allow needed time together at home with a new child.
Paid Holidays:Eligible employees receive 13 or 14 paid holidays each year including New Year’s Eve and Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.
Bonus Programs:Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.
Military Pay Differential:Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.
Tax-Advantaged Programs:In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.
Student Loan Forgiveness:Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans.Information (https://studentaid.gov/manage-loans/forgiveness-cancellation) to help determine if you could qualify is available from the U.S. Department of Education.
Tuition Reduction:Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.
Professional Development:To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.
Alternative and Remote Work Schedules:Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.
Great Lakes and Great Times:Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park—just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan’s affordable cost of living, you can explore all that Michigan has to offer.
Updated: 2/28/24
01
STDDADM1 - Do you possess one of the following? A bachelor's degree or higher in any major AND at least four years of professional experience, including two years equivalent to the P11 level or one year equivalent to the 12 level. If so, please attach a copy of your official transcripts. OR At least an educational level typically acquired through completion of high school AND at least two years of safety and regulatory or law enforcement experience at the 14 level. OR At least an educational level typically acquired through completion of high school AND at least one year of safety and regulatory or law enforcement experience at the 15 level. OR At least an educational level typically acquired through completion of high school AND at least four years of professional experience including two years equivalent to the P11 level or one year equivalent to the 12 level gained in the State of Michigan classified service.
Yes
No
02
How many years of experience do you have directing Information Technology (IT) teams including IT resource capacity management?
None
Less than 1 year
1 to 3 years
3 to 5 years
More than 5 years
03
Please describe your experience directing Information Technology (IT) teams including IT resource capacity management. If you do not possess this experience, please answer "None".
04
How many years of experience do you have collaborating and partnering with IT business stakeholders?
None
Less than 1 year
1 to 3 years
3 to 5 years
More than 5 years
05
Please describe your experience you have collaborating and partnering with IT business stakeholders. If you do not possess this experience, please answer "None".
06
How many years of experience do you have forecasting customer IT business needs working within IT Strategy alignment?
None
Less than 1 year
1 to 3 years
3 to 5 years
More than 5 years
07
How many years of experience do you have identifying opportunities for IT process improvement, developing IT policies and procedures, and change management?
None
Less than 1 year
1 to 3 years
3 to 5 years
More than 5 years
08
If you indicated that you have experience identifying opportunities for IT process improvement, developing IT policies and procedures, and change management, please describe that experience. If you selected None above, please enter NA.
09
How many years of experience do you have writing and presenting technical deliverables (e.g., executive level presentations, proposals, technical issues)?
None
Less than 1 year
1 to 3 years
3 to 5 years
More than 5 years
10
Did you attach a cover letter and resume? Please note that all experience described in the questions above must be documented within your application materials. (Failure to do so may result in your application being screened out.)
Yes
No
11
Did you attach an official transcripts? If not please do so. (Failure to do so may result in your application being screened out.)
Yes
No
12
Do you understand this job requires working onsite on Tuesdays and Wednesdays?
Yes
No
Required Question
Agency
State of Michigan
Department
Technology, Management and Budget
Address
DTMB-HR@michigan.gov
Elliott-Larsen Bldg., 2nd fl., 320 S. Walnut Street
Lansing, Michigan, 48909
Phone
Attn: HR Office
Website
www.michigan.gov/dtmb
Apply
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