Job Information
IBM Server Build Technician I in Drummondville, Quebec
Introduction
Innovative, Inspiring, Creative, Intense. These are words we use to describe life at IBM.
Are you looking for a real career opportunity? IBM currently has an opening for a highly motivated, versatile individual. This is a unique and exciting opportunity to work in a constantly changing environment, a large data center with the fastest growing server hosting business in the world!
IBM is looking for highly motivated individuals who are multi-talented and autonomous
Your role and responsibilities
· Install, assemble, wire, configure and provision Intel and AMD servers
· Install, wire and deploy Cisco Level 2 network equipment
· Troubleshoot, test and ensure quality of server hardware
· Resolve equipment-related problems professionally via requests/incident tickets
· Troubleshoot and resolve basic network and operating system installation and configuration issues
· Monitor and support our automated provisioning system for new server orders
· Monitor and escalate, if necessary, customer server issues
Required technical and professional expertise
· Moderate knowledge of PC hardware concepts and installation components
· Basic knowledge of various internet-related services and software (email, web, DNC, etc.)
· Must be able to multi-task in a fast-paced environment
· Good understanding of computer network concepts
· Customer service attitude and experience
· Experience in wiring and network wiring an asset
· Excellent communication and teamwork skills
· Bilingual - French/English (spoken and written) is essential
If you are looking for a challenge, apply today! Only one position available for immediate hiring. The available shift is the night shift.
Preferred technical and professional experience
Install, assemble, wire, configure and provision Intel and AMD servers
Install, wire and deploy Cisco Level 2 network equipment