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Senior Business Analyst, Global Design Location: Toronto, Canada / Minneapolis-Saint Paul, Minnesota Our Global Design team within Business Architecture plays a critical role in supporting Thomson Reuters through its transformation to an operating, AI and content-driven technology company. Our goal is to enable better strategic decision-making, prioritization, and business design at TR by utilizing industry-standard frameworks, methods, and tools to increase enterprise-wide alignment and transform the customer and colleague experience. Our main focus areas is to develop enterprise-wide business designs for specific business needs setting the overall direction, standards, and boundaries for the subsequent development of detailed business and system requirements to support implementation. Such global designs form an essential part of the high-level design activities to gain alignment on future state standardization, where currently significant variances exist in how our different segments, products, and geographies work or are governed by commercial policies. About the Role In this Senior Business Analyst role, you will play a pivotal part in shaping and standardizing our global operations. You will work closely with the Global Design team and diverse stakeholders across the organization, including commercial excellence, customer-to-cash, finance, enterprise architecture, and sales. This role requires you to connect individual business requirements to our broader strategic goals, ensuring alignment and synergy across various functions. You will have the opportunity to enhance your understanding of how different parts of Thomson Reuters operate and contribute to improving the customer and user experience. Your ability to think critically and engage stakeholders effectively will be key to driving impactful business designs and influencing organizational change. Primary responsibilities include but are not limited to: Develop high-level business designs, including the delivery of business requirements, service blueprints, business processes, standardized definitions, etc. Work with analysts, business architects and cross-functional groups to deliver business designs Run SME interviews and facilitate workshops with key stakeholders to define and validate designs and business requirements Use critical thinking, industry best practices, and assessments to manage ambiguity and to challenge the current state and drive continuous improvements Synthesize different and sometimes opposing views and facilitate conversations to drive standardization and simplification Analyze data to run impact assessment of proposed changes Plan and manage projects independently and ensure the project activities are in alignment with broader programs, portfolios Continuously manage key SME groups and provide recurring updates to them Report key updates to the Global Design team Acts as a champion for high-quality and consistent design activities across TR Establish, validate, and measure key metrics to track impacts to achieve intended business results Continuously improve our requirements gathering and definition methodologies and frameworks About You You are fit for the role of Senior Business Analyst, Global Design if your background includes: 4+ years of relevant experience, including management consulting, business analysis, business architecture, process mapping Strong analytical skills and technical skills in business analysis Experience managing projects involving multiple internal stakeholders Structured and critical thinking to deal with ambiguity and always challenge the status quo Experience in strategic thinking and influencing organizational change Comfortable in taking initiative and driving improvements independently Confident in facilitating workshops with diverse groups of stakeholders Proven track record of collaborating across teams and organizations Strong communication skills and ability to create and run expert-level and management pr sentations Strong interest in end-to-end business processes, business design and analysis Comfortable working in a fast-paced and dynamic environment Collaborative and team-focused Energetic, with drive, enthusiasm, and natural skills in relationship development Experience working in a large software or business information company is a plus #LI-LP2 What's in it For You? Join us to inform the way forward with the latest AI solutions and address real-world challenges in legal, tax, compliance, and news. Backed by our commitment to continuous learning and market-leading benefits, you'll be prepared to grow, lead, and thrive in an AI-enabled future. This includes: Industry-Leading Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Flexibility & Work-Life Balance:Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, and hybrid model, empowering employees to achieve a better work-life balance. Career Development and Growth:By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Culture: Globally recognized and award-winning reputation for inclusion, innovation, and customer-focus. Our eleven business resource groups nurture our culture of belonging across the diverse backgrounds and experiences represented across our global footprint. Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee;... For full info follow application link. As a global business we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.