Job Information
Live Nation Venue Box Office Staff - Alpine Valley in East Troy, Wisconsin
Job Summary:
Job Functions:
Sell and collect admission tickets and passes at events.
Deliver exemplary customer service to maintain customer loyalty. Answer inquiries to resolve our customer concerns through analysis to determine the most effective resolution.
Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
- Solicit sales of new or additional services or products
Guide guests to exits or provide other instructions or assistance in case of emergency.
- May assist in verifying staff credentials to generally restricted areas.
*Assist patrons by giving directions places inside or outside the venue.
- Refuse admittance to undesirable persons or persons without tickets or passes.
This position starts at $16.00 per hour.
Qualifications:
- High School Diploma or equivalent.
*Previous cash handling experience.
Attention to detail, quality and accuracy.
Strong relationship building and communication skills.
Ability to work independently.
Excellent verbal and written communication skills.* At least 2 years in Guest Service and communications is a plus.
Creative thinker and problem solver.
Acute sense of judgment, tact and diplomacy.
A strong-sense of teamwork and ability to execute programs.
Position requires constant standing and occasional sitting.
You must be over 18 years of age to hold this position.