Job Information
Fairview Health Services Laboratory Care Technician in Edina, Minnesota
Job Overview
Fairview Health Services is looking for a Laboratory Care Technician for the Acute Care Laboratory at M Health Fairview Southdale Hospital (https://www.mhealthfairview.org/locations/m-health-fairview-southdale-hospital) in Edina, MN. This is a part-time position,48 hours per 2 week pay period and every other weekend rotation. This position will include primarily day shifts with occasional evening shifts. Day shifts are either 5 am to 1:30 pm or 7 am to 3:30 pm. This person will be responsible for blood collections, order entry, and receipt of lab specimens.
M Health Fairview Southdale Acute Care Laboratory is fast-paced and it is staffed 24hours a day, 7 days a week. Our laboratory provides quality testing in the areas of clinical hematology, chemistry, blood gas, coagulation, urinalysis, transfusion medicine, and blood collection and processing.
Working with diverse populations within a healthcare environment, the LCT plays a meaningful role in providing quality, proficient and professional services in keeping with Fairview Values as they interact with our patients, families and co-workers. The LCT performs laboratory specimen collection, as well as, provides for safe and secure specimen handling and point of care testing. Responsible for accurately entering orders and collection information into the Laboratory Information System and associated subsystems; monitoring computer logs for incomplete work; scheduling tests/procedures and providing results in LIS/HIS and over the phone, the LCT's attention to detail and accuracy are the foundation for our providing quality laboratory services. Working as an individual or team member, the LCT continuously works towards providing quality service improvement and optimum support to the department and team members in achieving Fairview's goals.
The Clinical LCT plays a vital role in the operation of the outpatient lab as well as specimen receiving and processing. They facilitate the flow of information between the Lab and the other health care units within the hospital as well as admitting, physicians, clinics, homecare agencies, reference labs, patients and their families.
Performs functions associated with accurately transcribing physician orders, receiving & ordering laboratory tests into the LIS computer system In a timely manner. Effectively and accurately communicates lab results to physicians, hospital staff, clinics and patients. Is responsible for the coordination and flow of outpatient laboratory services and phlebotomy. Registers patients, verifies patient demographics and billing/insurance information. Processes and triages laboratory specimens. Supports physicians, PCUs, homecare, clinics, patients/families, and employees by responding to triaging when necessary all incoming phone calls. Responds to inquiries about lab processes. Greets and assists patients/families, healthcare workers and provides excellent customer service. Multi tasks and exercises independent thinking and skills. Participates actively in department problem solving. Ensures HIPAA and ABN policies and procedures are met. Maintains office supplies and equipment. Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served.
Other duties as assigned.
Required
- At least 18 years of age
Education
Completion of a formal phlebotomy education program OR-
Completion of three months of full-time clinical phlebotomy and laboratory experience OR-
Enrollment in MLT or MLS program, including completion of a phlebotomy course.
Experience
- Successful customer service background within a diverse cultural setting
Preferred
Prior laboratory experience in a hospital or clinic setting in a similar capacity.
Ability to read, write, and speak fluent English
Clerical, computer, and customer service experience
Benefit Overview
Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract
Compensation Disclaimer
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical.
EEO Statement
EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status