Job Information
True Classic Warehouse Manager in El Monte, California
Position Overview:
Classification: full time, exempt
Location: El Monte, CA
Department: Operations
Reports to Senior Manager, Global Warehousing
We are seeking an exceptional Warehouse Manager to oversee all aspects of our warehouse operations. In this role you will be instrumental in the day-to-day management of the warehouse, leading a team to efficiently and safely handle the receipt, storage and dispatch of a wide range of goods.
All of True Classic's roles are global and omni-channel, leading designated areas of accountability across all product categories, countries, and different sales & marketing channels. This means you will have the opportunity to impact our operations worldwide, ensuring a cohesive strategy that aligns with our overall business objectives and drives success across various markets and platforms.
Key Areas of Accountability
Team Leadership: Hire, develop, and motivate a team of warehouse staff. Foster a collaborative work environment & deliver exceptional business results.
Warehouse Operations and Management: Oversee daily warehouse operations, including receiving storage, and dispatch of goods. Ensure efficient utilization or warehouse space and resources. Implement and optimize warehouse management systems and procedures.
Inventory Control: Organize and manage the storage of return items while maintaining accurate inventory records. Identify SKU, inspect the quality, and determine the proper disposition of garments (resale, donate, scrap). Address and resolve any inventory discrepancies.
Process Improvement and Efficiency: Recommend and implement efficient processes and assembly lines that maximize productivity while minimizing waste. Create KPIs and Google Sheets to track the daily volume processed by product type and disposition. Continuously evaluate and improve warehouse operations to enhance efficiency and effectiveness.
Compliance and Standards: Uphold compliance with company policies, procedures, and regulatory requirements. Ensure adherence to industry standards and best practices. Conduct regular audits and inspections to maintain compliance and address any issues promptly.
Cross-Functional Collaboration
Customer Service: Collaborate closely with customer service to address customer inquiries and issues related to returns. Provide data and insights on return trends to improve customer service strategies and customer experience.
Logistics and Transportation: Coordinate with logistics to ensure efficient handling and transportation of return items. Provide accurate data on return volumes and types to facilitate logistics planning and execution.
Operations: Collaborate with Operations leadership to streamline processes and minimize waste in handling returns. Implement efficient assembly line processes for return item inspection and sorting.l Provide feedback on product issues identified through returns for production improvement.
Finance: Work with finance to manage budgetary aspects related to return processing and inventory control. Collaborate on cost-saving initiatives and budget planning related to returns.
Qualification Requirements
Experience as a warehouse manager (3+ years) or in a similar role.
High school diploma or equivalent.
Experience and proficiency in operating within Experience in implementing and optimizing warehouse management systems.
Ability to handle physical demands, including lifting and moving items up to 50 lbs.
Proficient in inventory management, Excel andGoogle Sheets.
Preferences
Bilingual in Spanish and English, with the ability to communicate in both languages.
Bachelor's degree in logistics, supply chain management, or a related field.
Forklift certification and other relevant safety certifications.
Experience working with product returns or reverse logistics.
Familiarity with the specific industry and types of goods handled by the company.
Skills and Competencies
Strong leadership and team management abilities to supervise a diverse team..
Excellent organizational and time management skills.
Effective communication skills, both verbal and written.
Ability to identify and resolve operational issues efficiently.
High attention to detail to ensure accuracy in inventory management and reporting.
Strong understanding of health and safety regulations and ability to enforce them.
Company Overview:
True Classic (https://trueclassictees.com/) launched in late 2019 and has grown to become one of the hottest direct-to-consumer men's apparel brands, continuing to experience rapid growth despite changes to digital advertising and the macroeconomic environment. We are on a mission to empower over 100M people worldwide to look good and feel good by the end of 2034 and are guided by six core values to chart our path to success:
Move the Needle
We are obsessed with driving tangible business results.
We constantly refocus our efforts and eliminate busy work to drive measurable impact.
We embrace simplicity, automation, and technology to amplify our force.
Harness Grit
We are ambitious and persevere through challenges with a relentless spirit.
We're optimistic about the future and our glass is half full.
We are self-motivated, resourceful, and determined to make a difference.
Go Fast ⚡
We are nimble, open-minded, and seek the fastest path to success.
We remove barriers, eliminate friction, and move at the speed of light.
We believe that “done is better than perfect” and fail forward to make progress.
Execute as a Pro
We are curious and leverage data & insights to move in the right direction.
We are doers, embody an owner's mentality, and strive to get 1% better every day.
We work systematically to produce consistent results & get our projects done right.
Be Creative
We are first-principles thinkers and develop bold ideas to challenge the status quo.
We are innovators at heart & believe that ingenuity is often the solution.
We solve problems resourcefully and think outside the box.
Lead with Empathy
We obsess over our customers to consistently over-deliver.
We are inclusive, appreciative, and supportive of our employees & partners.
We put ourselves in others' shoes and seek to deeply understand their perspective.
Work Environment:
The warehouse is an open space with designated areas for receiving, storing, and dispatching goods. There are specific zones for loading docks, packaging, and quality control. The role requires standing, walking, and moving around the warehouse for extended periods of time. Regular lifting, carrying, and moving items up to 50 lbs is required. The warehouse adheres to strict health and safety standards, and the Warehouse Manager is responsible for ensuring compliance. Proper use of a forklift, pallet jacks, and storage of heavy items (i.e pallets) is required, as employee safety is paramount. Regular cleaning and maintenance should be conducted to keep the environment safe and organized.
Compensation and Benefits:
$60,000-$70,000
Unlimited Sick Days & PTO
Company paid medical, dental, and vision PPO insurance (Anthem Gold PPO)
401k plan with 3% company match
Free $1,000 worth of True Classic merchandise every year
Free Employee Assistance Program
Our mission is to empower everyone to show up as their best self. We are dedicated to creating a community where creativity, curiosity, and innovation thrive; and that starts with welcoming diverse voices to our team. We believe that everyone should feel confident being exactly who they are, which is why we're committed to being an equal opportunity employer. We celebrate and support differences in race, religion, color, national origin, gender, sexual orientation, gender identity, age, veteran status, and abilities. If you need assistance or an accommodation due to a disability, please reach out to our Human Resources team.
Please note that the duties and responsibilities outlined in this job description are intended to describe the general nature and level of work performed by employees assigned to this position. It is not an exhaustive list of all responsibilities, duties, and skills required for the role. Additional tasks and responsibilities may be assigned as needed to meet business needs.