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Job Information
UnitedHealth Group Film Library Associate - Eugene, OR in Eugene, Oregon
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
This position is full time, Monday - Friday. Employees are required to have flexibility to work any shift schedules during our normal business hours of 8:30 am - 5:00 pm. Our office is located at 600 Country Club Rd Eugene, OR.
We offer weeks of paid on-the-job training. The hours of the training will be based on schedule or will be discussed on your first day of employment.
Primary Responsibilities:
Check afterhours images of patients in RAPC on the Exam done list to make sure the patients are merged, before the radiologists get here to start reading in the morning
Run the daily schedule (Status Report) in EPIC to check for same day add-on patients and then check in RAPC for duplicate patients to merge, then mark Pacs verified in EPIC
Run (status report) for 2 weeks out to be able to request prior mammograms from MMI if needed and verify in pacs. Due this daily but add one more day to stay this far out
Check "In basket" for messages to process or reply, etc.
Check film library fax and film library inbox frequently for requests to process
Check the "ROI work queue" to complete requests for images/reports for outside facilities, patients, etc.
Process patient requests via phone, email, fax etc.
Burn CD's and/or print reports and document in EPIC under the Release of information section. quick disclosure is for patient requests
Always bounce back and forth to RAPC to watch for add on xray patients "in progress" to quickly merge if needed before the radiologist gets to it to read
Answer radiologist help line when it rings
Get needed physicians for radiologist when requested
Alert radiologist to a "Call report" if needed
When needed request prior mammograms or other studies for radiologist when requested.
Communicate necessary info with coworkers in a timely fashion
Load images into Pacs and send note to PCP in Epic
Keep up supplies of CD's, mailers and fed-ex supplies
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma / GED OR equivalent work experience
Must be 18 years of age OR older
6+ months of prior experience in healthcare setting
Proficient in Microsoft applications
Strong written and verbal communication skills
Ability to work any shift between the hours of 8:30 AM - 5:00 PM from Monday - Friday
Preferred Qualifications:
- Epic and PACS experience
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment .
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