Job Information
COMERICA MANAGEMENT CO INC Third Party Risk Governance Manager - Hybrid/Remote in FARMINGTON HILLS, Michigan
Third-Party Risk Governance Manager
The TPR Governance Manager will lead design of break/fix and enhancement process and technology improvement efforts; Assess BU supplier requests to determine initial risk level; Develop program documentation and training; and Ensure system data maintenance (Supplier Manager role changes, etc.).
Position Responsibilities: TPR Archer Process Design and Data Maintenance * Translate regulatory requirements into program elements (SOC/SOX, Consumer Data Privacy and Protection). * Identify, prioritize, and lead process and system enhancements, manage defect tickets to resolution. Develop associated change management plans and training. * Develop enhancement projects (write requirements, develop, and execute test plans, troubleshoot system issues). * Oversee development and maintenance of system data (user contact and employment status, supplier contacts, supplier deactivation at end of contract) and develop linkages to other Comerica and external data sources/systems. * Develop or update program procedures, job aids, and training materials. * Write system and TPR communications. Training and Quality Assurance * Identify systemic improvements based on analysis of late data, issues, business unit complaints, surveys. * Develop and administer ongoing Supplier Manager training and job aids for process and system (Archer). * Provide technical training for supplier managers in contract management (SLAs, key provisions/clauses, business reviews, etc.). * Conduct quality assurance activities for inherent risk questionnaires, supplier performance reviews, exit strategies, and other process artifacts. * Assist with program documentation (policies, procedures, frameworks). * Conduct semi-annual supplier manager forum. Team and Project Management * Direct supervisor for contingent and junior analysts. * Develop and present TPR program during regulatory and audit examinations in support of Program Owner (Mgr Ops and Third-Party Risk). * Identify coordination opportunities with other Risk functions to share resources, reduce impact to first line, and facilitate common approaches. * Serve as project manager for responses to audit and regulatory findings. * Jointly lead (with Cyber) during IT incidents and vulnerabilities that involve suppliers. Initial Disposition * Perform initial disposition of supplier requests to determine if the proposed outsourcing requires inclusion under TPR program governance. * Work with Legal and Procurement to improve contract clauses in response to operational and regulatory changes, lessons learned. * Review supplier redlines during contract negotiation and recommend what changes are acceptable for service provided. * Maintain lists of minimally managed and centrally managed suppliers (outside of TPR program governance).
Position Qualifications: * Bachelor's Degree from an accredited university * 10 years of financial services experience * 7 years of Third-Party Risk Management experience * 5 years of Developing and managing supplier contracts experience * 5 years of eGRC Archer experience * 3 years of Project Management experience
Comerica Great Lakes Campus 8:00am - 5:00pm Monday - Friday
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.