Job Information
Queens Community House Coordinator, Friendly Visiting in Forest Hills, New York
About Queens Community House (QCH):
Are you passionate about reaching new heights, teamwork, and making a meaningful contribution? At Queens Community House (QCH), we serve the diverse population of Queens through a broad network of programs for children and youth, adults and families, and older adults.
Our mission is to provide individuals and families with the tools to enrich their lives and build healthy, inclusive communities. As a modern interpretation of the traditional settlement house, we bring innovative leadership and a strong commitment to social and economic justice.
We welcome individuals from diverse backgrounds who are inspired by our mission and motivated to make a difference.
Position Summary:
We are seeking a dedicated Coordinator with a strong commitment to volunteer engagement and a passion for working with diverse communities. The Coordinator will assist in managing the Friendly Visiting Program and support QCH’s broader volunteer initiatives.
This role reports to the Friendly Visiting Supervisor and focuses on reducing social isolation among homebound older adults by connecting them with volunteers who provide companionship and monitor their well-being.
Key Responsibilities:
Assist in recruiting, interviewing, placing, and monitoring volunteers for the Friendly Visiting Program.
Conduct initial screening of potential volunteers and refer them to QCH programs as needed.
Oversee the onboarding and orientation process for Friendly Visiting volunteers.
Maintain accurate records; complete weekly/monthly reports and data entry for NYC Aging.
Plan and execute volunteer appreciation events, trainings, and recognition activities.
Manage volunteer social media groups; create monthly newsletters and volunteer tip sheets.
Represent QCH at community outreach events to attract new volunteers.
Compile statistical reports on volunteer participation and engagement.
Attend staff meetings, trainings, and professional development sessions.
Perform additional duties as assigned by the supervisor.
Qualifications:
Education: Bachelor’s degree in Human Services, Social Services, Social Work, Communications, Nonprofit Leadership, Public Administration, or a related field.
Experience: Minimum 2 years in Human Services, Social Services, Social Work, or related nonprofit roles.
Strong leadership and volunteer engagement skills.
Excellent relationship-building and networking abilities.
Organized, self-motivated, and able to manage multiple priorities.
Ability to maintain confidentiality and use discretion.
Proficient in Microsoft Office (Word, Excel, Outlook).
Availability for occasional evenings and weekends.
Must pass NYS Clearance Review Background Check upon hire.
Preferred:
- Volunteer or professional experience with older adult populations.
What We Offer:
QCH provides a competitive salary and comprehensive benefits package:
Medical, Dental, Vision Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Paid Family Leave (with full pay supplement)
403(b) Retirement Plan
Up to 27 days of annual leave (17 days in your first year)
12 Sick Days + Paid Federal Holidays
Professional Development, Training & Networking Opportunities
Equal Opportunity Employment:
Queens Community House is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status, veteran status, or any other protected characteristic.
Drug-Free Workplace