Job Information
Cheer Community Center PASA Program Support Assistant in Georgetown, Delaware
This job was posted by https://joblink.delaware.gov : For more information, please see: https://joblink.delaware.gov/jobs/1283365
SUMMARY DESCRIPTION\ The primary focus of this position is to perform Customer reassessments; coordinate Direct Care Workers (DCW) EVV phones; provide backup for the Placement Coordinators; and perform as general office clerical support to the PASA Department as a whole.
ESSENTIAL DUTIES & RESPONSIBILITIES\ This listing is representative of the duties and responsibilities of the position, but is not to be construed as all inclusive:
- Perform reassessments for Customer Service Plan and Health Assessments in a timely manner including updating all records.
{=html} <!-- --> - Coordinate / maintain DCWs phones for EVV including, but not limited to, troubleshooting, updating phone software, inventory tracking, usage tracking, and DCW training.
{=html} <!-- --> - Answer, screen and transfer inbound telephone calls.
{=html} <!-- --> - Prepare / review correspondence, reports, emails, Customer data requests, etc. including drafting written responses to routine PASA inquiries for PASA Program Director.
{=html} <!-- --> - General clerical duties including photocopying, faxing, mail processing, filing and shredding.
{=html} <!-- --> - Maintain filing system of customer and personnel files.
{=html} <!-- --> - Respond to routine requests for information and data authorized by PASA Program Director.
{=html} <!-- --> - Coordinate PASA In-service /meetings including, but not limited to copies/hand-outs, supply/ food order, etc. as needed.
{=html} <!-- --> - Process Direct Care Workers\' schedules for mailing and deliver to the post office.
{=html} <!-- --> - Maintain PASA supply inventories such as PPE, forms, etc.
{=html} <!-- --> - Audit Direct Care Workers\' Activity Logs.
{=html} <!-- --> - Monitor and distribute all Direct Care Workers annual requirements to ensure compliance.
{=html} <!-- --> - Contributes to team effort by performing other related duties as assigned or required.
CONTACTS\ Primary contacts include:
- PASA Customers and Families
- Placement Coordinators
- Program Director
- Direct Care Workers