Job Information
Starfish Project Inc Distribution Coordinator in Goshen, Indiana
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Location:
Goshen, Indiana
Contact Email Address:
careers@starfishproject.com
Type:
Ongoing
,
Part Time
Hours:
Monday to Friday 8 a.m. to 12 p.m. (Flexibility with hours needed according to demand)
Pay:
$15 - $20 per hour (depending on experience)
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Company Overview:
Starfish Project is an international social enterprise that is working to restore hope to women escaping human trafficking and exploitation. Through our innovative gift company, we work together as one team of staff, interns, and volunteers, creating sustainable employment, career development opportunities, and holistic care for women who are starting a new life.
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The Goshen, Indiana Distribution Center and its volunteers play a key role in this work by distributing products to our customers. The Distribution Center in Goshen hosts up to 50 volunteers every week, who are passionate about supporting the work of Starfish Project. Starfish Project also reaches thousands more each week through our online engagement with customers on social media, live customer service chat, and email communications.
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Position Overview:
Starfish Project is seeking a hands-on, systematic, and positive person to become our US Distribution Coordinator. This person will be responsible for training and managing a volunteer team to make sure all orders are shipped out to customers within 48 hours of placing their orders, ensuring they receive packages in a timely manner with maximum satisfaction. This includes personally preparing orders, wholesale orders, sample packs, specialized gift experiences, and operating our simple custom laser-engraving machine (with training).
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This role has two key objectives:
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- Support sales growth for the purpose of furthering its mission, by ensuring the timely and accurate fulfillment and shipping of customer orders.
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- To positively and efficiently manage and grow the team of volunteers at the Goshen Distribution Center.
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Key Tasks and Responsibilities:
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- Coordinate, and execute the distribution of customer orders, ensuring accuracy in the fulfillment of customer orders, as per the expectations given to them at the point of sale.
- Produce customized products using the engraving machine.
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``` - Manage the volunteer team efficiently to fulfill all incoming orders within 48 hours of the orders being placed.
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