United Spinal Association Jobs

We are seeking an IAM Engineer with strong experience in Ping-Federate and CA SiteMinder to provide L2 operational support for our Identity and Access Management (IAM) systems! The ideal candidate will be responsible for fixing incident resolution and maintenance of authentication and authorization services ensuring detailed access management across the organization.

In this role, you will:

• Provide Level 2 operational support for IAM solutions, primarily Ping Federate and CA SiteMinder.

• Troubleshoot and resolve authentication, authorization, and single sign-on (SSO) issues.

• Supervise IAM infrastructure for performance, security, and availability.

• Perform regular health checks, log analysis, and system maintenance.

• Work closely with L3 teams for critical issues and root cause analysis.

• Support change management, patching, and upgrades for IAM components.

• Detail operational procedures, troubleshooting guides, and standard methodologies.

• Collaborate with multi-functional teams including security, network, and application teams.

What you’ll need to succeed (required skills):

• 5+ years of experience in IAM operations and support.

• Must have experience with Ping Federate (SSO, OAuth, OIDC, SAML).

• Expertise in CA SiteMinder (SSO, policy configuration, web agents, federation services).

• Familiarity with LDAP, Active Directory, and identity protocols.

• Experience with log analysis tools (Splunk, ELK, etc.) for troubleshooting.

What will help you stand out (preferred skills):

• Experience with Ping Access, PingID, or other IAM tools.

• Scripting knowledge (Python, PowerShell, or Shell scripting) for automation.

• Knowledge of cloud-based IAM solutions (AWS, Azure AD, Okta, etc.).

At Cognizant, we're eager to meet people who believe in our mission and can make an impact in various ways! We strongly encourage you to apply even if you only meet the required skills listed. Consider what transferrable experience and skills make you an outstanding applicant and help us see how you'd be helpful to this role.

Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.

Working arrangements :

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in Ontario and/or Nova Scotia, where our hubs are located. Regardless of your working arrangement, we are here to support a balanced work-life balance though our various wellbeing programs.

Note: The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.