Job Information
TEKsystems Call Center Customer Service Representative in Harrisburg, Pennsylvania
Customer Service Representative
Customer Service Representative for a nationwide leader in transportation mobility payments. This organization is committed to providing exceptional service to their customers and fostering long-term growth and professional development for its team members.
Position Overview: As a Call Center Representative, you will play a crucial role in maintaining positive customer relationships. Your responsibilities will include handling customer account maintenance and addressing account changes, adjustments, and statement requests. You’ll also be responsible for accurately explaining terms, conditions, and policies related to customer accounts.
Location: Harrisburg, PA (Onsite)
Schedule: Monday – Friday (Ability to work from home after 90 working days)
Shift(s): 8:00 am – 4:30 pm, 8:30 am – 5:00 pm, 9:00 am, 5:30 pm, or 9:30 am – 6:00 pm
Pay rate: $17/HR to start
8 Openings Per Each Class Listed Below!
July 2nd, 9th, 16th, 23rd, and 30th
Qualifications:
Education: High School Diploma or GED
Experience: 3-6 months of high-level customer service and/or administrative experience.
Skills:
Excellent communication skills
Basic computer proficiency
Responsibilities:
Handle customer inquiries via phone, email, and chat.
Assist customers with account changes, adjustments, and statement requests.
Provide accurate information regarding terms, conditions, and policies related to customer accounts.
Maintain a positive and professional demeanor while assisting customers.
Benefits:
Long-term stability: Join a company committed to your professional growth.
Comprehensive benefits package:
401k plan
Health, Vision, and Dental Insurance
Paid Time Off (PTO)
Paid Holidays
Optional overtime availability
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.