Job Information
Commonwealth of Pennsylvania Clerical Assistant 3 in Harrisburg, Pennsylvania
Reference #: 4520647 THE POSITION The clerical position within the Member Demographic Unit (MDU) is responsible for communicating and interacting with colleagues, members, affiliates, and employers of PSERS.
The individual assigned to this position will assist MDU in reviewing and cleansing information within the V3 system. Staff will assist other bureaus within PSERS when assigned by the supervisor. The individual in this position will work with Microsoft products in tracking data and generating correspondence to members of the system. The individual is responsible for updating member and employer demographic information using the V3 systems and other applications through system defined processes, such as V3 Workflow and database. The individual in this position is also responsible for maintaining the member's designated affiliate through the Nomination of Beneficiary process. The individual in this position will also contact members and employers for information when required to do so.
The individual in this position exercises a degree of independence, initiative, and judgment in the completion of all assignments.
DESCRIPTION OF WORK Makes independent decisions while reviewing, verifying, and determining the necessary action needed to correct or change the member's personal information (i.e. name including prefix, first, middle, last, and suffix; date of birth; gender; address including residence, correspondence, and payroll). The determination of the action will be dependent upon the form of notification, information received, the determination of the necessary proof documentation, and application of this data to business rules and procedures.
Interested in learning more? Additional details regarding this position can be found in theposition description.
Work Schedule and Additional Information: Full-time employment Work hours are 7:30 AM to 4:00 PM, Monday - Friday, with a 60-minute lunch. Telework: Teleworking is optional for this position with an occasional need to report to the Harrisburg office. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the office in Harrisburg. Salary:In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONSMinimum Experience and Training Requirements: One year as a Clerical Assistant 2 (commonwealth title); or
One year of moderately complex clerical experience; or
An equivalent combination of experience and training.
Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions.
How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment t many state and local government jobs. To learn more about employment preferences for veterans, go towww.employment.pa.gov/Additional%20Info/Pages/default.aspxand click the Veterans' Preference tab or contact us atra-cs-vetpreference@pa.gov.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.