United Spinal Association Jobs

Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Create digital experiences that enhance our customers’ lives at every touchpoint.

The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences– from payments to rewards to servicing– that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry. Find your place in digital product on #TeamAmex.

American Express Global Commercial Services (GCS) is the Global leader in the Commercial Payments Solutions space and subsequently continues to be an exciting and fast-growing segment. The Corporate Program Product Development team (CPPD) is a fast-paced, entrepreneurial team leading digital innovation at American Express. We are responsible for deepening Client and Card Member engagement through our digital B2B products. The team’s mission is to dramatically increase adoption and frequency of usage through a combination of in-depth insights, superior user experience and compelling features and functionality.

Key Responsibilities:

• Leading a high performing team and ensuring a close collaboration & partnership with regional & global stakeholders

• Enable flawless delivery for client engagements on regular reporting and conduct consultative program reviews to benchmark against key KPIs

• Drive process improvements to improve key business metrics such as increased accuracy and automation for efficiencies

• Effectively communicate progress and timeliness at the executive level across time zones and regions

• Create strong culture of generating useful insights from qualitative and quantitative data coming from different sources like American Express data, travel management data and client supplier data

• Partner with functional leaders, strategic business partners and senior leaders to assess and provide consulting solutions to fulfil business requirements

• Ability to inspire the team to achieve exciting and ambitious goals for the team

• Strong leaders with relentless focus on team, customer/partner service, and ability to move products and capabilities from concept to reality

Functional and Technical Skills/Capabilities:

• Excellent verbal and written communication skills

• Strong client/partner management skills

• Demonstrates the ability to prioritize in high pressure situations

• An optimistic and growth mindset with a tremendous will to win

• Should be able to function with minimum supervision with high sense of ownership

• Should be comfortable with flexible shift timings to support the International business

• Develop automated solutions and wireframes to bring efficiencies to redundant activities and create scale

• Use industry trends and insights to identify product and process improvement

Past Experience:

• Experience in large data processing and handling

• Strong communication skills, able to explain complex algorithm and results to business partners in simple terms

• Extensive experience in insights generation, presentation, and preparing client facing fact pack

• Ability to work in a dynamic, cross-functional environment, with a strong attention to detail

• Exceptional strategic and analytical thinking

• Project Management experience

• Leadership Outcomes: Put enterprise thinking first connect the role's agenda to enterprise priorities and balance the needs of customers, partners, colleagues

• Lead with an external perspective challenge status quo and explore additional data sources

• Exposure to sales or product management function would be of advantage

Academic Background & Experience:

• 8 years of proven experience with a Bachelor or Master degree (e.g., Bachelors in Engineering, Computer Science, Statistics, Econometrics, Mathematics, Operations Research)

Qualifications

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• Support for financial-well-being and retirement

• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• Generous paid parental leave policies (depending on your location)

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job: Product

Primary Location: India-Haryana-Gurgaon

Schedule Full-time

Req ID: 24007269