Job Information
LCO COMMUNITY HEALTH CENTER IT Systems Administrator in HAYWARD, Wisconsin
JOB REQUIREMENTS: 1. Operating System & Server Management: o Install, configure, and maintain operating systems (Windows, Linux, etc.) on servers and workstations. o Oversee system updates, patches, and upgrades while minimizing downtime. 2. Network & Infrastructure Support: o Manage core infrastructure components including Virtualization, Exchange, VoIP, wireless networks, and storage systems to ensure optimal performance and business continuity. o Proactively monitor performance, identify bottlenecks, and address issues before they impact operations. 3. User Account & Access Management: o Create, modify, and delete user accounts with appropriate permissions to protect sensitive patient and organizational data. o Oversee Active Directory management to ensure proper user authentication, group policy enforcement, and seamless integration with other enterprise applications. o Enforce strict access controls and regularly review security protocols. 4. Software Deployment & Maintenance: o Deploy, update, and patch applications across the network to ensure compatibility, security, and compliance. o Provide comprehensive printer support, including troubleshooting and maintenance. o Manage the spam filter for email communications, ensuring that unwanted or malicious emails are blocked while legitimate emails are delivered. 5. Backup, Recovery & Disaster Planning: o Develop, implement, and routinely test backup, data recovery, and disaster recovery procedures to maintain data integrity. 6. Security Management & Compliance: o Implement and monitor security measures (firewalls, antivirus, encryption, intrusion detection, etc.) to safeguard against cyber threats. o Ensure adherence to HIPAA, HITECH, and other healthcare data security regulations by maintaining confidentiality and privacy standards. 7. Performance Monitoring: o Track system performance metrics and conduct capacity planning. o Identify and resolve performance bottlenecks to ensure optimal system functionality. 8. Scripting & Automation Tools: o Employ automation tools (e.g. PowerShell) to streamline operations, enhance efficiency, and minimize manual errors across the IT infrastructure. 9. Documentation: o Maintain comprehensive documentation of system configurations, processes, and troubleshooting guides. o Provide clear training materials and support documentation to assist end-users. 10. Integration with Healthcare Systems: o Provide installation, support, and troubleshooting for Electronic Health Record systems or similar clinical applications. o Manage and support systems that interface with medical devices, imaging systems, or clinical workflows (e.g. PACS, HL7 interfaces) o Collaborate with clinical and administrative teams to optimize these tools for enhanced patient care and operational efficiency. 11. Project Management & Collaboration: o Work with IT staff and other departments on infrastructure upgrades, technology rollouts, and system migrations. o Coordinate with external vendors for hardware/software procurement, licensing, and service agreements. o Participate in strategic IT planning to ensure technology aligns with both clinical and business needs. 12. Technical Support: o Provide timely technical assistance for hardware, software, and network issues to a diverse user base including physicians, nurses, administrative and support staff. o Offer comprehensive support via helpdesk and on-site troubleshooting as needed. Page 4 of 4 13. Work Schedule & Flexibility: o Perform routine maintenance, updates, and upgrades outside of normal business hours, including weekday or weekend availability. o Undertake additional duties as assigned. Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations. Perform data backups and disaster recovery operations. Diagnose, troubleshoot, and resolve hardware, so tware, or other network and system problems, and replace defective components when necessary. Configure, monitor, and maintain email applications or virus protection software. Operate master consoles to monitor the performance of computer systems and networks and to coordinate computer network access and use. Monitor network performance to determine whether adjustments are needed and where changes will be needed in the future. Plan, coordinate, and implement network security measures to protect data, software, and hardware. Analyze equipment performance records to determine the need for repair or replacement. Confer with network users about solutions to existing system problems. Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes. Design, configure, and test computer hardware, networking software and operating system software. Perform routine network startup and shutdown procedures, and maintain control records. Load computer tapes and disks, and install software and printer paper or forms. Train people in computer system use. Maintain logs related to network functions, as well as maintenance and repair records. Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements. Coordinate with vendors and with company personnel to facilitate purchases. Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system. Maintain an inventory of parts for emergency repairs. Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Minimum of 2 years\' experience in a support desk/desktop support role, preferably within a healthcare environment. System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus HIPAA-compliance and Healthcare IT experience are a plus. Must maintain a current Mantoux TB test and completed Hepatitis B series. Valid Wisconsin driver\'s license and vehicle insurance are required. Page 2 of 4 Must pass a background check, pre-employment, and random drug testing. Excellent verbal and written communication skills with the ability to effectively support both technical and non-technical users. Self-motivated, detail-oriented, and a collaborative team player. A commitment to continuous learning and staying current with industry trends, best practices, and regulatory changes. Must be able to lift and move equipment and supplies up to 50 pounds on a regular basis. Ability to maintain confidentiality and observe all requirements of the Federal Privacy Act and HIPAA regulations. ***** APPLICATION INSTRUCTIONS: Apply In Person: LAC COURTE OREILLES COMMUNITY HEALTH CENTER 13380 W Trepania Road Hayward, Wisconsin 54843 Mail a Rsum: LAC COURTE OREILLES COMMUNITY HEALTH CENTER 13380 W Trepania Road Hayward, Wisconsin 54843 E-Mail a Rsum: sklecan@lcohc.com Fax a Rsum: 715-634-6107 Call For Appointment: 715-638-5100 Other: There are five possible ways to apply for this position: 1 - Apply in person at the address above. 2 - Mail a resume to the address above. 3 - Fax a resume to 715-634-6107 4 - Email a resume to agstone14@yahoo.com Or, 5 - Call for an appointment to 715-638-5100. LCO This job is with a Native American tribal business or is located on tribally owned lands. Laws governing employment may differ from the State of Wisconsin\'s. You may wish to discuss this with the employer before accepting the position.