Job Information
UNC Health Care Unit Clerk - Ortho Inpatient in Hendersonville, North Carolina
Description
JOB SUMMARY
The Unit Clerk is a primary customer service role for an acute care unit in a hospital setting. This role organizes and facilitates common administrative and logistic tasks arising from the regular clinical operations of the unit.
RESPONSIBILITIES AND SCOPE
Coordinates patient movement to and from the unit, whether within the hospital, to other institutions or as part of the discharge process.
Answers patient and family queries by phone or other mediums and escalates to appropriate staff as needed.
Schedules patient discharge and post-discharge consultations.
Acts as primary service representative for unit to staff and visitors.Maintains simple accountability systems for the unit, such as physical environment checklists.
Maintains supply levels for common consumable inventory items. Orders additional supplies as identified or directed.
Monitors patients as warranted and escalates to clinical staff when appropriate.
Organizes patient packets from an electronic medical recordkeeping (EMR) system as needed for discharge or transfer.
QUALIFICATIONS
Required
Associate’s Degree or an equivalent combination of experience and education
Experience with common computer applications including Microsoft Office or similar. Experience using simple e-commerce or online ordering tools.
Preferred
Experience working with an electronic medical recordkeeping (EMR) system such as EPIC
Experience working in a hospital setting.
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.