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WorkSource Oregon Customer Service Representative, Industrial Store in HERMISTON, Oregon

Norco is currently seeking an individual to fill our Industrial Store Customer Service Representative position. The Industrial Store Customer Service Representative is responsible for serving walk-in customers and phone-in customers. Other responsibilities include, but are not limited to: Greet customers in a professional and enthusiastic way Answer telephone calls promptly Demonstrate in-depth knowledge of products, placement, availability, price and use Sell welding and safety products and services to customer Process customer orders and accurately input customer order into the computer Research products needed for customer special applications Follow up on customer orders not processed correctly and remedy situation Keep sales literature current and organized Perform other tasks as assigned or necessary Qualifications: High school graduate or equivalent Excellent verbal and written communication skills Excellent customer service skills Ability to perform multiple tasks Ability to accurately enter data into computer Ability to frequently lift up to 50 lbs Ability to occasionally lift up to 100 lbs Ability to sit, stand, or walk for extended periods of time Company Description: Founded in 1948, Norco is headquartered in Boise, Idaho and has more than 70 branches in Idaho, Montana, Oregon, Nevada, Washington, Utah and Wyoming. As a family and employee owned company we operate the nation\'s largest independent gas manufacturer/distributor of welding, safety, medical equipment and supplies. Norco is proud to be among the thousands of privately-owned businesses nationwide that offer their employees a meaningful stake in the business through employee stock ownership (ESOP). At Norco we share a common mission: \"Serving You Better.\" Treating customers, suppliers and each other with respect and dignity is our top priority. We work hard every day to serve others and create rich lives for our employees, their families, and the communities where we work and live.

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