Job Information
BAE Systems System Administrator in Hill AFB, Utah
Job Description
Recognized annually as a Top Workplace in Utah consecutively since 2018, employees at BAE Systems enjoy an exceptional work culture, employment stability, growth opportunities, and job satisfaction knowing they are helping to protect the country through the development of the most technological advancements in our nation s history. Our work culture thrives on hard work, innovation, diversity, equity, and inclusion.
About This Job
Air and Space Force Solutions, a business unit within BAE Systems, has an opening at our Hill Air Force Base, Utah location for a System Administrator to work on our Service Desk. The selected candidate will join our Information Services team and have an important role in supporting our mission of Strategic Deterrence through continual improvement and innovation. The position will have the following duties and responsibilities:
Resolve technical problems in a call center/help desk environment
Work with internal and external users and organizations to support customer user-level requirements, including resolving end-user support requests, researching and deploying advanced technologies
Resolve access requests for user accounts and other desktop support functions
Where possible, use automated tools and scripts to improve efficiency and accuracy
Provide technical assistance, training and system documentation for users to promote efficient operation of applications
Perform other duties as assigned
What s In It For You
Competitive wages
Medical
Dental
401k
Paid time off
Work/life balance
Career development
Tuition reimbursement
Mentorship opportunities
Rewards & recognition
Work Location
Hill Air Force Base, Utah
Travel
<10%
Certification Requirement
The applicant must meet DoD 8570.01-M IAT Level II or higher certification requirements on hire date or must obtain such within 6 months of being hired.
Clearance Requirement
This position requires an active final Secret clearance upon hire date. The applicant must be able to obtain and maintain a Top Secret clearance. An active Top Secret clearance is preferred.
US Citizenship Requirement
Pursuant to a government contract, this specific position requires US citizenship.
#ASFS #SITCS
Required Education, Experience, & Skills
Education and Experience Requirements are as follows:
HS diploma and 7 years of related experience, or
BS/BA and 3 years of related experience, or
MA/MS with 2 years of related experience
Excellent customer support skills
Experience with Active Directory, desktop support, and ticketing systems
Experience working in a Service Desk/Help Desk team environment
Certification Requirement
The applicant must meet DoD 8570.01-M IAT Level II or higher certification requirements on hire date or must obtain such within 6 months of being hired.
Clearance Requirement
This position requires an active final Secret clearance upon hire date. The applicant must be able to obtain and maintain a Top Secret clearance. An active Top Secret clearance is preferred.
US Citizenship Requirement
Pursuant to a government contract, this specific position requires US citizenship.
Preferred Education, Experience, & Skills
Preferred Education, Experience, & Skills
Bachelor's degree in a technical field
Experience with Atlassian Jira and Confluence
Experience supporting a DoD customer
Experience working on a Service Desk or Help Desk team with demonstrated excellence in customer service
Pay Information
Full-Time Salary Range: $61830 - $105120
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
System Administrator
103127BR
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