Job Information
Abbott Key Account Manager - South (Electrophysiology) in Ho Chi Minh City, Vietnam
KEY PURPOSE OF ROLE:
Achieve or exceed sales and marketing objectives for Electrophysiology (EP) products in South Vietnam.
Focus on managing and growing key accounts, providing clinical support, and building sustainable relationships with medical professionals, institutions, and stakeholders.
Maximize market share, drive market development, and ensure high return on investment through strategic planning and effective account management.
KEY RESPONSIBILITIES:
Sales and Marketing:
Achieve sales and margin targets.
Develop and implement sales strategies and action plans.
Analyze sales data to identify customer needs and align business and product strategy.
Clinical Support and Partnership:
Provide expert consultation and education on EP products before, during, and after procedures.
Strengthen clinical, product, and technical competency to ensure high-quality support.
Understand the needs and workflows of physicians and staff.
Account Tender Management:
Develop tender strategies to optimize share and pricing, driving implementation to maximize win rate.
Provide in-market visibility on tender conditions, pricing acceptance and competitor pricing trends.
Drive tender usage to maximize consumption and purchase.
Customer Engagement and Development:
Develop and drive the customer engagement plan.
Build and maintain long-term relationships with key accounts and stakeholders.
Enhance customer competency through educational, training programs and industry activities.
Market Development:
Identify potential accounts for EP development.
Drive market development through partnerships with local distributors.
Stay informed about market trends, competitor activities, changes in government, MOH and hospital policies.
Coordination and Reporting:
Provide timely market information to management.
Coordinate with distributors and stakeholders for seamless execution.
Prepare detailed reports for quarterly business reviews, monthly updates, and other management reporting requirements.
QUALIFICATIONS:
Experience:
3-5 years in sales and marketing of high-tech products with clinical support.
Proven success in selling, marketing, tender management, and account development.
Skilled in building and managing long-term customer relationships and engaging key stakeholders.
Experience working with distributors and regional teams.
Skills:
Excellent communication, influencing and negotiations skills.
Strong interpersonal and stakeholder management skills.
Proficient in planning, analysis, Excel, and presentations.
Ability to execute tasks, think creatively, and understand basic clinical concepts.
Attitude:
Proactive: Takes initiative and accountability, creatively solves problems, and drives projects to completion.
Customer-Focused: Builds strong, sustainable relationships with integrity.
Collaborative and Adaptable: Works well with teams and stakeholders; flexible to changing conditions.
Learner: Continuously enhances clinical skills, challenges existing practices, and focuses on innovative solutions rather than obstacles.
Education:
Bachelor’s degree in science, life sciences, pharmacy, nursing, biomedical engineering, or a related field.
Sales skills certifications are a strong bonus.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call 224-667-4913 or email corpjat@abbott.com