United Spinal Association Jobs

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choosefrom.

About SAP Labs Network and SAP Labs Vietnam

SAP Labs Network is the global R&D setup where over 55,000 engineers around the world create, operate and support the most innovative enterprise solutions for SAPs customers worldwide. SAP Labs Vietnam aims to become one of the key locations within the SAP Labs Network to support the engineering growth for SAP.

Meet the team

We are SAPs Procurement UX Team, part of the ISBN organization. Our organizational goal is to deliver procurement products that meet our customers needs and expectations. The UX team is a globally distributed team based in Palo Alto, Bengaluru, Europe and Brazil. Our teams goal is to bring consumer-like ease to large-scale enterprise products. We are a team of passionate UX colleagues whose aims are passionate about delighting users with meaningful user experience and reducing complexity.

What you will do

The ResearcherwillutilizebothQualitative and Quantitative methodologiesthat meld business owner/ PM objectives and continuous user research into a compelling user experience.Duties and responsibilities include but are not limited to:

• Field User Research, remote/web-based user research,and lab user researchplanning and scheduling.

• Work as part of a larger multi-disciplinary team that includes Product Managers, business owners, designers and engineers to understand objectives and goals of user research studies.

• Design studies which measure usability to elicit customer requirements for design changes and new features.

• Design and conduct comprehensive competitive usability assessments with controlled variables

• Design formative and summative experiments to measure specific usability goals including definition of participant profiles, statistical counter balancing and selections of key tasks.

• Design usability studies that can test UI building blocks and determine risk level of design decisions.

• Develop detailed research plans, studies, and reports for research initiatives to the design team and management.

• Accurately collect and record formative data without introducing experimental observer bias.

• Analyze and optimize usage scenarios of existingUxtools. Integrate User experience methods into SAP development process(es) / Assess and refine existing user experience processes, tools, and methods.

• Synthesize and transform user requirements into formal use cases or models for existing or totally new product areas (white space analysis) to improve SAP products.

• Write, review and approve complete research reports, and verbally present the results of analyses, observations and studies to executives.

• Develop, contribute to,and maintain a persona repository understandable and accessible by all project stakeholders.

• Analyze and optimize usage scenarios of existingUxtools. Integrate UCD methods into SAP dev process(es) / Assess and refine existing UCD processes, tools, and methods.

• Evangelize User Research value and principles to stakeholders.

• Translate research findings into actionable insights to help guide the product direction and team.

• Actively contribute to product brainstorming and design sessions.

What you will do

• Minimum of aBachelor'sdegree in a relevant field such as HCI or psychology. A Master's degree or PhD degree is highly preferred.

• 2 to 5yearsofexperiencein user experience research preferably with B2B and/orlarge-scale applications.

• Experience working with customers & users located in countries in Asia, Europe and US

• All candidates must provide samples of recent work.

• Deep understanding of userqualitative and quantitative experience research methodologies.

• Strong analytical skills for qualitative and quantitative data.

• Strong communication skills with the ability to listenandarticulate positions.

• Experience working with development and product owners to redefine prior existing products.

• (Preferred) Previous experience working on solutions in supply chain, finance, sales, marketing, or commerce.

• Experience working with Agile/Lean UX methodologies

#SAPLabsVietnamCareers

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.At SAP,you can bring out your best.

We win with inclusion

SAPs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy (https://one.int.sap/me@sap/jobs_at_sap#17498858-1050-415e-8d82-21f91655666b_96fc) . Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 397623 | Work Area: Software-User Experience | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.