Job Information
AON Client Services Manager in Hong Kong, Hong Kong
Client Services Manager
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Provide support in placement activities (collating client placement information, prepare new / renewal quote slips)
Provide support in policy admin (follow up policy issuance, data entry, etc)
Identify opportunities for process streamlining and improve stakeholder satisfaction
Support and collaborate with different teams in development and implementation of process improvements to increase efficiency
Support other activities within Business Support as necessary
Perform other duties as assigned by Supervisors
Provide training for new and junior colleagues
Supervise a small team, ensure daily operations runs smoothly and meet agreed turnaround time.
Skills and experience that will lead to success
University graduate with minimum 5 years working experience in General Insurance in broker firm or insurance company(ies)
Candidates with less experience will be considered at Assistant Manager level
Mature and be a self-starter
Good organization skills and effective interpersonal skills
Customer oriented, self-motivated and can work under pressure
Good analytical skill and detailed minded
Excellent command of written and spoken English and Chinese; knowledge of Mandarin will be an advantage
Good command of computer skills including MS Office (Word, Excel, Powerpoint) and Chinese Word Processing
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com
#Aon #AonUnited #CommercialRisk #Broking
2545304
Client Services Manager
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Provide support in placement activities (collating client placement information, prepare new / renewal quote slips)
Provide support in policy admin (follow up policy issuance, data entry, etc)
Identify opportunities for process streamlining and improve stakeholder satisfaction
Support and collaborate with different teams in development and implementation of process improvements to increase efficiency
Support other activities within Business Support as necessary
Perform other duties as assigned by Supervisors
Provide training for new and junior colleagues
Supervise a small team, ensure daily operations runs smoothly and meet agreed turnaround time.
Skills and experience that will lead to success
University graduate with minimum 5 years working experience in General Insurance in broker firm or insurance company(ies)
Candidates with less experience will be considered at Assistant Manager level
Mature and be a self-starter
Good organization skills and effective interpersonal skills
Customer oriented, self-motivated and can work under pressure
Good analytical skill and detailed minded
Excellent command of written and spoken English and Chinese; knowledge of Mandarin will be an advantage
Good command of computer skills including MS Office (Word, Excel, Powerpoint) and Chinese Word Processing
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com
#Aon #AonUnited #CommercialRisk #Broking