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Carrier Manager, Product Management; Communicating Controls, Zoning & Digital Technician in Indianapolis, Indiana

Country:

United States of America

Location:

CAI22: Carrier - Indianapolis 30 S Meridian St, Suite 500 , Indianapolis, IN, 46204 USA

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About this role:

The Product Manager, Communicating Controls, Zoning and Digital Technician is responsible for leading with the strategic direction, roadmaps, new product development, portfolio lifecycle management, annual planning, and commercialization for the Infinity wall controls and zoning products. The product manager owns the product value proposition as well as the business viability for communicating controls and accessories as well as digital technician tools. This role will define and drive the development of detailed digital business requirements that enable our digital team to create market leading digital tools for our channel. This role will work closely with 24V thermostat, Energy Storage Products and Energy Storage Solution product managers helping to develop and execute on Carrier’s connected strategy of delivering value to Carrier, our channel, and our homeowners while becoming leaders in the climate and energy solutions space.

Success will require the ability to think strategically, develop innovative solutions, work collaboratively with the equipment and digital teams to ensure successful launches of industry leading technology.

This role will also require strong communication skills and the ability to tailor the message as appropriate for the target audience. The successful candidate will have an innovative customer first mindset and be forward thinking striving to meet the future needs of the market.

The candidate must have balanced knowledge between engineering, HVAC, marketing, innovation and go to market strategy as well as be able to quickly learn and understand the technical aspects of HVAC and DER (Distributed Energy Resource) products. Foundational skills for this role include understanding of the HVAC Market, the ability to work cross collaboratively across the organization, the ability to work independently with minimal oversight, and general business management skills.

Key Responsibilities

  • Develops strategic vision and market entrance strategies for Carrier in the Wall Control, and Zoning Product categories.

  • Ability to develop GTM strategies for the HVAC channel and influence the organization to creatively develop sales and marketing tools to drive adoption of new products.

  • Primary point of contact with Carrier Electronics for Infinity wall controls supply and support.

  • Researches, develops and manages New Product development projects from conception through launch.

  • Clearly articulate digital technician tool business requirements ultimately delivering to the market channel preferred products that include the combination of physical and digital products.

  • Differentiates and positions physical and digital products to ensure customer value and optimize business return.

  • Works regularly with equipment, controls, and digital product managers to build a market leading connected product portfolio.

  • Responsible for prioritizing and guiding the updates to our Infinity wall controls to ensure that our top tier products remain best in class.

  • Clearly articulates product features and value at speaking events such as with internal stakeholders, distributor, dealer, sales, and recruitment meetings.

  • Fosters cross functional integration with product platforms.

Required Qualifications :

  • Bachelor's degree

  • 7 + years of experience in one of the following: product management, Marketing, engineering, training, or Business Development

Preferred Qualifications:

  • Passion for servicing customers. Ability to listen to customer needs and quickly act to solve their problems, provide quality solutions and go above and beyond to exceed their expectations.

  • Strong analytical skills with demonstrated ability to pull data from multiple sources and synthesis in both graphic and verbal format, so that it is easily understood by the target audience.

  • Proven ability to execute with speed and exhibit a bias for action mindset.

  • Ability to communicate effectively in written and verbal format across a wide audience.

  • Ability to quickly identify new and innovative ways to work faster and simpler.

  • Demonstrates for The Carrier Way: Passion for customers, Play to Win, Choose Speed, Achieve Results, Dare to Disrupt, Build Best Teams.

  • Ability to think outside the box, innovate, take risks, and implement progressive sustainable solutions.

  • Ability to work in a self-directed manner to identify needs of the organization and/or customer, articulate necessary proposals, and see projects through to completion.

  • Strong ability to lead and develop diverse, cross-functional project teams to achieve high-performance levels in a dynamic, changing environment.

  • Understanding of HVAC product applications and marketplace dynamics.

  • Clear understanding of basic marketing principles

  • Previous experience working with engineering and business/sales is preferred.

  • Advanced level skills with Microsoft Office (Excel, Word, PowerPoint)

#LI-Hybrid

RSRCAR

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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