Job Information
Kuehne+Nagel Air Logistics Aerospace Operation Care Specialist in Istanbul, Turkey
Kuehne+Nagel Turkey is looking for an Aerospace Operational Specialist with a high level analytical, communicational and organisational skills for its Istanbul National Office !
Your Role
The Aerospace Operational Care Specialist is responsible for managing the coordination of customer shipments by securing buy rates as well as capacity with qualified carriers/partners and or via the Kuehne+Nagel gateways. Specifically, the Aerospace Operational Care Specialist will be part of a team ( National Aerospace Competence Centers) responsible for coordinating transport activities by: executing the necessary bookings with our partners and gateways, executing the requisite data entry associated with transport document generation, generating the required documentation , and liaising with our customer care specialists to ensure specific requirements are met (Transit Times, Carrier selection , Routings etc) .
Your Responsibilities
Coordinate and align customer deliverables with customer care teams, partners and suppliers to manage the transportation of customer's cargo
Manage operational tasks through Business Process Automation tools (BPA) and all related features.
Review and ensure alignment of shipping instructions including to clarify any deviations/conflicts in contradiction to country regulations, export compliance and rate and routing information.
Report problems, operational disputes or discrepancies to supervisors, managers, divisional managers or branch managers
Monitor operational performance of carriers and other vendors and escalate / create awareness if performance and commitments are not being delivered
Initiate and resolve any rate or performance discrepancies
Work with National Aerospace Competence teams on account implementation, ensuring a smooth transition from sales to operations
Your Skills and Experiences
Degree in logistics, supply chain or a similar discipline
Minimum 2 years experience in a freight forwarding with a focus on Airfreight
Excellent analytical, organisational and problem solving skills
Excellent communication with fluency in English and Turkish language
Good Reasons to Join
We offer an employee-friendly environment for you to develop and grow to become a skilled transportation logistics professional in a challenging and fast-developing company with a competitive salary and opportunities for further development within the Kuehne + Nagel Group. If like us, you put customers at the heart of everything you do, you can expect to be rewarded with a full package of benefits on top of a salary that grows with you as you grow in our business.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.