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UnitedHealth Group Field LPN - Care Coach Connect - Jacksonville in Jacksonville, Florida

WellMed, part of the Optum family of businesses, is seeking a Field LVN/LPN to join our team in Tampa, FL. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Care Delivery team, you’ll be an integral part of our vision to make healthcare better for everyone.

At Optum, you’ll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you’ll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.

To provide patient care activities supporting the needs of the CareCoach Connect Program in clinical duties in patients' homes as well as some office/clerical duties.

Position Highlights & Primary Responsibilities:

  • Performs all nursing duties within the scope of a Licensed Vocational Nurse or Licensed Practical Nurse as required by state of employment (procedures, injections, EKGs, phlebotomy)

  • Records patient care documentation in the medical record accurately and timely

  • Reviews the patient record, chart, reports (including laboratory and x-ray), and other pertinent information for each patient prior to being seen by the provider and reports relevant information to the provider 100% of the time

  • Coordinates patient care as directed by provider, company standards and policies

  • Organized and accurate processing of documents

  • Respects patient confidentiality

  • Organizes home visit bags and maintains equipment, responsible for ordering equipment as necessary

  • Maintains all required certifications

  • Answers phones and schedules appointments based on best geographic locations to minimize drive time between patients

  • Schedule family meetings when appropriate

  • Responsible for note taking during Interdisciplinary Team Meeting

  • Responsible for ensuring proper communication between PCP and CareCoach Connect Team

  • Triages patient phone calls to the appropriate destination, ensuring that urgent calls are expedited to the provider

  • Readies patient chart for each provider’s daily visits as needed

  • Medical records management

  • Participates in Marketing events

  • Performs home visits with provider if necessary

  • Collect any samples from the home visits (labs) and ensure proper labeling/dissemination

  • Obtain and track referrals

  • Fulfill medication refill requests as outlined in policy and procedures

  • Performs all other related duties as assigned

In 2011, WellMed partnered with Optum to provide care to patients across Texas and Florida. WellMed is a network of doctors, specialists and other medical professionals that specialize in providing care for more than 1 million older adults with over 16,000 doctors’ offices. At WellMed our focus is simple. We’re innovators in preventative health care, striving to change the face of health care for seniors. WellMed has more than 22,000+ primary care physicians, hospitalists, specialists, and advanced practice clinicians who excel in caring for 900,000+ older adults. Together, we're making health care work better for everyone.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School graduate or GED equivalent

  • Current unrestricted Licensed Vocational Nurse or Licensed Practical Nurse in applicable state of employment

  • Current BLS certification or must obtain certification within 30 days of employment hire date

  • 3+ years of related LVN or LPN clinical experience

  • Proven knowledge of medical terminology

  • Proven knowledge of ICD-9 and CPT coding

  • Proven knowledge of medical office procedures

  • Demonstrated computer literacy

  • Ability to maintain accurate documentation

  • Ability to perform procedures, injections and phlebotomy

  • Proven good communication and customer service skills

  • Proven ability to maintain quality control standards

  • Proven ability to react calmly and effectively in emergency situations

  • Proven ability to follow procedures and rules

  • Proven ability to sort and file materials correctly by alphabetic or numeric systems

  • Proven ability to establish and maintain effective working relationships with patients, employees, and the public

  • Valid driver’s license within the state of work

  • Access to reliable transportation for daily travel to various locations as assigned

  • This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease

Preferred Qualifications:

  • 3+ years of LVN or LPN experience in a medical, home or hospice setting

  • Proven knowledge/experience in hospice, palliative care, chronic care and end-of-life patient management

Physical & Mental Requirements:

  • Ability to lift up to 100 pounds

  • Ability to push or pull heavy objects using up to 300 pounds of force

  • Ability to stand for extended periods of time

  • Ability to use fine motor skills to operate equipment and/or machinery

  • Ability to properly drive and operate a company vehicle

  • Ability to receive and comprehend instructions verbally and/or in writing

  • Ability to use logical reasoning for simple and complex problem solving

  • Occasionally requires exposure to communicable diseases or bodily fluids

The hourly range for this role is $19.86 to $38.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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