Job Information
Trillium Staffing Solutions Customer Service Representative in Kalamazoo, Michigan
Now hiring Customer Service Representatives in Battle Creek!
Trillium Staffing has an opening for a highly motivated Customer Service Representative for our client in Battle Creek, Michigan.
The responsibilities of the Customer Service Representative include, but are not limited to: • Develop and maintain selling relationships at key customers and target accounts. • Communicate with customers in a professional, friendly manner. • Work effectively in a team environment, communicating with Outside Sales and Management to keep account activities and information up to date • Be open-minded in learning and working with sales /production system • Respond to sales calls, faxes, and e-mails • Generate and follow up on quotes for all products • Provide technical assistance to customers • Process sales orders • Enter return orders, credits, and debits when required • Review product inventory and report concerns to purchasing/ management • Satisfy customer service issues • Continuously increase knowledge of company products, services, and procedures • Assist in quality related duties where required
Hours: 8am to 5pm.