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YWCA Kalamazoo Individual Giving Manager - Donor Relations in Kalamazoo, Michigan

YWCA Kalamazoo is on a Mission!

At YWCA Kalamazoo, we look for people who want to make a difference and do something that MATTERS. YWCA Kalamazoo is your ally who is on a mission to eliminate racism, empower women, stand up for social justice, help families, and strengthen communities. When you work for YWCA Kalamazoo, you become part of a worldwide movement: eliminating racism and empowering women.

Simply put, YWCA Kalamazoo draws together members who strive to create opportunities for women's growth, leadership, and power to attain a common vision of peace, justice, freedom and dignity for all people.

Our employee-centric philosophies focus on taking care of you and promoting a healthy work-life balance. We offer a benefits package tailored with YOU in mind!

* WHAT YOU'LL DO:*

*PRIMARY FUNCTION: *

The Individual Giving Manager functions as a part of the Development Department. The primary function of this manager is to support the Chief Executive Officer, Vice President of Development and Senior Director of Development in the management of all donor relations. This position plays a crucial role in driving revenue through donations, building relationships and expanding the individual giving program.

* QUALIFICATIONS:*

  1. Bachelor's degree in communications, marketing, public relations or similar field preferred, but not required.
  2. At least two years' experience and proven success in donor communications, relationship building and donor solicitations.
  3. Must pass criminal, child abuse and neglect, and sex offender background checks.
  4. Proficient in Microsoft Office 365 and other electronic platforms
  5. Excellent interpersonal and customer service skills 
  6. Excellent written and verbal communication skills including editing
  7. Must have excellent command of the English language
  8. Strong attention to detail and organizational skills
  9. Able to effectively work independently, prioritize, multi-task and shift tasks 
  10. Able to work in shared workspace with distractions
  11. Demonstrated ability to work with people of diverse backgrounds 
  12. Knowledge of Raiser's Edge is preferred, but not required
  13. Be able to demonstrate the mission of YWCA Kalamazoo and adhere to it

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.*                                                                                                                                              *

*RESPONSIBILITIES: *

Executes and manages a comprehensive individual giving strategy that aligns with the organization's mission and goals.

Oversees all aspects of donor management, including:

  1. Coordinates, monitors, develops, and reports on moves management
  2. Manages call time for leadership to foster donor relations
  3. Leads the planning, execution and evaluation of the Annual Fund annual giving campaign
  4. Creates compelling fundraising materials that clearly communicate the organization's mission, goals, and impact of donor contributions (with Marketing Team and Director of Development)
  5. Prospects and identifies new donors
  6. Identifies donor giving trends and incorporate donor feedback to increase retention (with Grant Compliance and Database Specialist)
  7. Manages robust in-kind giving program
  8. Manages organization wide Holiday Giving programming

Supports Chief Executive Officer, Vice President of Advancement and Director of Development in securing major gifts.

Represents YWCA at

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