United Spinal Association Jobs

Flathead County is an equal opportunity employer. Flathead County shall, upon request, provide reasonable accommodations to otherwise qualified individuals with disabilities.This job description is intended to reflect core areas of responsibility and an incumbent employees’ knowledge and skill set needed to complete those functions. This document is not intended to catalog each individual duty; employees are routinely called upon to address emerging employer requirements in alignment with individual work units and assignments of jobs. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer change.Job Title: Office Coordinator Job Code: 01025Department: Extension Reports to: Department HeadPay Grade: Stnd 18FLSA Status: 1Non-Exempt 0 Exempt Department Overview: The MSU (Montana State University) Extension Office in Flathead County aims to improve the lives of Flathead County citizens by providing unbiased, research-based education and information that integrates learning, discovery, and engagement to strengthen the social, economic, and environmental well-being of individuals, families and communities.Job Summary: This position will provide exceptional customer service, work cooperatively with internal and external stakeholders, and maintain a high level of organization and flexibility in a fast-paced environment. This position provides quality and professional customer service to youth and adults, financial and administrative support, and information for Extension Programs in Flathead County.Essential Functions (Major Duties or Responsibilities): These duties are the essential functions and are not all-inclusive of all duties that the incumbent performs.•Greet and assist youth and adult customers, providing excellent customer service; answer questions in a patient, timely and kind manner; help customers find solutions.•Provide administrative support to Extension staff; work closely and cooperatively with county agents on fiscal matters, program preparation, meeting deadlines, and other business-related compliance matters to ensure smooth office operations.•Contributes to and maintains a welcoming office atmosphere.•Exercises the utmost discretion when handling sensitive and personal information in accordance with regulations.•Answer and transfer phone calls and reply to emails in a professional manner, providing excellent customer service to all parties.•Collaborate with Montana State University, federal, state, county, private sector, and other employees to find solutions.•Assist with program coordination and event planning to ensure success.•Prepare and manage online registration for educational programs.•Maintain organized filing systems, both electronic and paper-based.•Prepare, initiate and distribute correspondence, memos, and reports in a timely manner.•Think proactively and critically to find solutions to improve the work environment, enhance efficiency, and provide quality service. •Manage online calendars and the Extension website ensuring information is up to date and accurate. •Assist with data entry and record-keeping in an organized and timely manner. •Accept payments for registration and educational supplies.•Prepare bank deposits.•Prepare annual tax documents.Non-Essential Functions:•Perform other duties as assigned including but not limited to attending staff or safety meetings, providing backup for other staff, participating in training, etc.Physical Demands and Working Conditions:·Intermittent periods of standing, sitting, and walking.·Typical range of motion and physical agility associated with the operation of office equipment.·Subject to frequent interruptions.·Works primarily during normal business hours with occasional evening and weekend commitments including being available on-call for emergencies.·Works in an office environment.·Requires occasional travel to meetings and training.Supervision Exercised: None. Knowledge, Skills, and Abilities:•Demonstrated excellent interpersonal and communication skills.•Experience providing exceptional customer service.•Ability to work effectively and respectfully with people of all ages from a variety of culturally diverse backgrounds.•Strong organizational skills and attention to detail.•Proficiency in Microsoft Office suite.•Ability to multitask and prioritize workload.Education and Experience:•High school diploma or equivalent; associate degree preferred. •Previous experience in an administrative role preferred.ActionDateReferenceAdopted5/23/2024Commissioners’ Minutes