Job Information
Harbor Wholesale Foods Corporate Receptionist - Onsite in Lacey, Washington
**CORPORATE RECEPTIONIST - Front & Center
Hours 8:00AM - 4:30PM Monday - Friday
Benefits Summary: Benefits for Harbor Team Members include PTO, paid holidays, personal day, sick time, medical, dental, vision, and life insurance, 401(k) retirement plan with a generous employer match. **
Our Harbor Receptionist is the heart of front desk lobby operations! Your gracious, focused, multi-tasking sparkle will get you noticed with outstanding client and customer service skills. Join an awesome customer service team! This role is responsible for handling front office reception and administrative duties including greeting all guests, answering phones, handling company inquiries, operations and sales support, event liaison, and more! These responsibilities focus on a pleasant and welcoming demeanor and a reflection of Harbor's values at very busy front desk/lobby in representing Harbor to the community at large.
Essential Job Functions:
- Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries and routing phone calls accordingly
- Check visitors in and direct or escort them to specific destinations
- Maintains security by following procedures, monitoring logbooks, issuing visitor badges
- Ensure reception area is clean and neat
- Input orders, ship lists and credits as requested
- Responsible for maintaining, closing and invoicing cash & carry and employee routes
- Assist customers when picking up orders
- Record cash and check transactions
- Prints and monitors tags
- Monitor office supplies and order when necessary
- Ensure postage meter maintains minimum level of postage and add as necessary
- Adhere to customer service policies and procedures
- Work independently, cooperatively and respectfully as a team member
- Contributes to team effort by accomplishing related results as needed
- Other duties as assigned by managers
Knowledge, Skills, and Abilities:
Interacting with Computers -- Using computers and computer systems (including hardware and software) to enter data and process information accurately
Ability to multi task handling medium to high levels of calls consistently while entering data
Ability to provide positive interpersonal/communication telephone skills; active listening, oral comprehension, oral expression, problem sensitivity, critical thinking and social perceptiveness
Customer and Personal Service -- Knowledge of principles for providing excellent customer service and personal service including customer needs assessment and evaluation of customer satisfaction.
Ability to work well with other employees to foster a respectful and professional work environment
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