United Spinal Association Jobs

Purpose of position

Under general supervision, operate a telephone console to service incoming calls and provide general information to callers.

Duties and Responsibilities:

The following duties are typical of those performed by employees in this job title; however, employees may perform other related duties, and not all duties listed are necessarily performed by each employee in the job title:

• Operate multi-line switchboard equipment in order to transfer and answer incoming calls
• Answer and direct phone calls in a polite and friendly manner
• Determine intent of caller and make appropriate connection
• Sort and distribute incoming mail
• Greet people entering the building, answering any questions, providing directions and alerting staff when someone is there to meet or visit them
• Train new receptionist in performance of job duties
• Other duties may be assigned to meet business needs

Qualifications:

• High School diploma or equivalent
• Ability to calculate numbers, correct entries, and post to records
• Professional customer service techniques
• Verbal and written communication skill
• Punctual with attendance history
• Must be able to work in abusy environment competitive

Benefits Offered:

• Full benefit package
• Base salary + monthly commission
• 401K with company match
• PTO - 14 days per year
• Paid holidays
• Paid volunteer time
• Referral Bonus
• Tuition assistance

WE ARE A DRUG FREE WORKPLACE.

We are an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace where everyone is valued and has equal access to opportunities.